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In-Depth Review
ExSellence™
Optima Technologies, Inc.
1110 Northchase Parkway, Suite 250
Marietta, GA 30067
Telephone: 770-951-1161
Toll Free: 800-821-7355
Email: sales@optima-tech.com
Web:
http://www.optima-tech.com/
In our goal of becoming a leading provider of business solutions, Optima
Technologies dedicates itself to satisfying and exceeding our customers’
expectations. During our rich 10-year history, Optima has enjoyed a
successful track record of implementing large staffing and turnkey software
solutions with 100% success in each and every engagement we embark upon with
our clients.
Many of Optima’s clients have enjoyed multi-million dollar savings in both
resource and development cost associated with the development and support of
business applications. Optima is able to promise these results by leveraging
a potent combination of people, methodology, technology, and experience. By
creating a unique and exciting work environment, Optima is able to attract,
recruit, and retain market-leading talent dedicated and committed to our
clients’ success.
Consider partnering with a company with a proven track record of delivering
consistently on its promise:
- Steady Revenue and Profit Growth Since Inception
- Low Employee Turnover
- Strong Repeat Business & Reference Base
- Top-Rated, Industry-Recognized Application Solution Suites
- Zero Percent Failure Rate in Turnkey Application Development
- Thousands of Technical Associates World-Wide
Optima maintains a concentrated effort on our customers’ demands for
quality, timely delivery, and value for services rendered. We are proud to
maintain a record of continuously profitable growth throughout our 10-year
history and we look forward to continued success by repeatedly exceeding our
customers’ expectations.
Product: ExSellence™
Current Version:
Category: On-Premise Mid Market CRM Solution
Sub-Category: Vertical Solution - Financial
Planning & Advisory Applications
Client Platform:
Server Platform:
Database Platform:
Our goal in providing Customer Relationship Management (CRM) systems is
simple… Give our customers what they require to increase their sales, grow
and maintain their customer base, and improve their profits. Unlike our
competition, Optima automates our clients’ proven sales, marketing, and
service methods while seamlessly integrating into their existing IT
infrastructure. Optima offers the only customizable system on the market
that is both affordable and reliable. Optima’s customers enjoy the luxury of
a rich array of standard functionality adapted to their unique needs,
combined with ease of implementing and integrating to other market-leading
packages and legacy back-ends.
An ExSellence solution is built on the Optimation™ framework, a set of tools
offering the fundamental system functions utilized by an enterprise
application. Your CRM system gains security and data flow, reporting and
analysis, workflow and business processes, and an intuitive user interface
without a single line of custom code. Tools are provided to simplify
application and data integration, an area that is typically quite costly and
challenging with many alternative CRM offerings. ExSellence clients have
achieved as much as a 50% reduction in development time and a significant
reduction in cost.
Key Benefits:
- Shorter Sales Cycles through Streamlined Automated Process Tools
- Quicker Response to Customer Inquiries Resulting in Happier Clients
- Complete Access to Information for Better Executive Decision Making
- Market-Leading and Industry-Recognized CRM Solution
- Seamless Integration to Legacy and Third-Party Applications
- 100% Success of READI™ Methodology for Quick Custom Implementations
If your company is looking for a force-fed solution, ExSellence is not
for you. If your company is looking for a customer relationship management
system that gives you the means to acquire and satisfy customers, you are
going to love ExSellence. With ExSellence you are up and running quickly and
safely. It is a highly cost-effective, feature rich sales, marketing and
service system. Its many standard capabilities are ready for your use, yet
the rich development environment makes it easily adaptable to your business
process and unique business needs.
Sales Force Automation Components:
- Contact Management
- Opportunity Management
- Remote & Online Order Management
- Marketing & Product Encyclopedia
- Expense Reporting & Tracking
- Forecasting & Pipeline Management
- Automated Sales Process & Workflow
- Goal & Quota Tracking
- Pricing & Quoting
- Client Organization Tracking
Marketing Automation Components:
- Campaign Management
- Lead Management
- Product Management
- Reference Management
- Fulfillment
- Publish & Subscribe File System
- Competition Database Management
- Business Intelligence & System Integration
- Web-Site Integration for Lead & Materials
- Expense Tracking & Reporting
Customer Service Automation Components:
- Help Desk & Service Ticket Management
- Issues & Activity Tracking
- Time Sheet Reporting
- Service Contract Management
- Escalation & Alerting
- Knowledge Base
- E-Mail Management
- Auto Response & Customer Self Service
- Role Based Workflow & Agents
Executive Automation Components:
- Manager Forecasting
- Business Intelligence
- Employee Appraisal & Review
- Trend Alerting & Escalation
- Activity Tracking
- ERP & Legacy Integration Reporting
- Management Briefing
- Territory Management Controls
For pricing details, please contact the company directly.
We have yet to review this product.
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