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In-Depth Review
Legrand CRM
Legrand Software Australia
Level 2,83 Mount Street
North Sydney, NSW 2060 AUSTRALIA
Telephone: +61 (0)2 8667
1500
Fax: +61 (0)2 8667 1599
Email:
info@legrandsoftware.com.au
Web:
http://www.legrandsoftware.com.au/
Australian Legrand Software was founded by Alain Legrand, Chief Executive
Officer. After a rigorous R&D period, Legrand's first edition of CRM was
released in 2002.
Legrand's products have constantly improved and its rapid growth is a
testament to its popularity and attractiveness among global SME's.
With sales in 23 countries (head office in Australia, offices in the United
States and affiliate partners in New Zealand, Britain, Ireland, and Belgium)
Australian owned Legrand Software attributes its success to rich
functionality and easy-to-use interface.
"At its most fundamental, CRM is about information sharing and managing your
client communication activities" said Mr Alain Legrand.
"In most companies I see today, a lot of information is kept personal and is
not shared across the organization. So you get a situation where a sales
manager is sick and can't go to work. A client rings up angrily wanting to
know about a proposal or a shipment, and nobody else knows what the answer
is."
Legrand customer contact and commercial management solutions have been
designed for easy integration, customization, implementation and use by
SMEs.
Legrand continues "The way our products deliver is by making sure we have
something that is extremely easy to use, because that is the biggest pitfall
with CRM solutions." "Too often a CRM system has all the required
functionality on paper but when it comes to office staff using it, the
system is just not intuitive enough. If it's hard to use, not all pertinent
data will be recorded and the system will quickly loose its usefulness and
purpose."
U.S. Contact Information
Legrand Software Inc.
353 Kearny Street, Suite 304
San Francisco, CA 94108
Phone: 1-888-361-0611
Fax: 415-362-3624
Email:
info@legrandcrm.com
Product: Legrand CRM
Current Version: 4.0
Category: On-Premise Small Business CRM
Solution
Sub-Category:
Client Platform:
Server Platform:
Database Platform:
Manage all aspects of your business relationships with Legrand CRM. It's
the most powerful, easy-to-use customer management solution designed
specifically for small business.
Say goodbye to duplicate, old-fashioned, out-of-sync records. You don't have
to watch things "fall through the cracks" anymore
- Get an instant 360 view of your customers - The
Company View shows each customer's contacts, activities, opportunities,
and service issues on one page.
- Access QuickBooks data - Accounting Link, an
optional add-on modules, brings accounting and customer information
together for a complete business solution. Available for QuickBooks and
other leading accounting software.
- Generate more repeat business - Use Legrand CRM to
identify sales opportunities and create targeted campaign lists based on
customer's purchases, location, or other information.
- Transfer contacts, email, tasks and events from Outlook
- Transfer information from Outlook to Legrand CRM so that everyone in
the company can reference it. You don't even need to have Legrand CRM
open.
For pricing details, see:
http://www.legrandsoftware.com/shop/reg.aspx?Page=GuestShop®ionName=USA&categoryid=3
We have yet to review this product.
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