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In-Depth Review
GoldMine
FrontRange Solutions
4120 Dublin Boulevard, Suite 200
Dublin, CA 94568
Telephone: 925-404-1800
Toll Free: 800-776-7889
Email:
Web:
http://www.goldmine.com/micro.aspx?id=4398
Founded in 1989, FrontRange Solutions (FRS) develops software and
services that allow organizations to deliver extraordinary customer
relationships. Since its inception, the company has focused on solutions
tailored specifically to the mid-market, and today it is the undisputed
leader with more than one million users and a marquee client list.
FRS products are easy to implement and provide a quick return on investment
and low total cost of ownership. They also increase productivity and
customer satisfaction and service. FrontRange product families, designed
specifically for growing and distributed enterprise organizations include:
GoldMine® for business relationship management, team-based contact
management and sales force automation solutions; IT Service Management with
HEAT® and ITIL® standards-based modules for complete service management; and
IP Contact Center for reduced telephony costs and increased agent
productivity, streamlined customer service and communications; and
Infrastructure Management, which provides the ability to optimize the full
lifecycle of a company's assets.
FrontRange Solutions has been delisted from the Johannesburg Stock Exchange
and is now privately held by investors.
About Francisco Partners
With $2.5 billion of committed capital, Francisco Partners is one of the
world's largest technology-focused private equity funds. The firm was
founded to pursue structured investments in technology companies undergoing
strategic, technological, and operational inflection points. Francisco
Partners targets majority and minority investments in private companies,
public companies, and divisions of public companies, with transaction values
ranging from $30 million to $2.0 billion. The principals of Francisco
Partners have a proven track record, having invested in excess of $3.0
billion of equity capital in over 50 technology companies. For additional
information, visit
www.franciscopartners.com
Product: GoldMine
Current Version:
Category: On-Premise Small Business CRM
Solution
Sub-Category:
Client Platform: Microsoft Windows Vista
Server Platform: Microsoft Windows Server
Database Platform: Microsoft SQL Server
The GoldMine relationship management product line has four editions, each
developed with a unique person and organization in mind. All editions
provide extensive contact management, sales automation, marketing
automation, scheduling and project management functions. They vary in the
underlying technology and configurability. GoldMine representatives are
experts in identifying which solution will enable you to achieve your goals.
GoldMine Standard
Get a complete view of your customers and prospects. GoldMine software
helps you win and retain customers by putting valuable contact information
at your fingertips, and automating a number of routine activities - without
sacrificing your bottom line.
GoldMine Corporate
GoldMine Corporate Edition enables you to effectively manage every facet
of your business relationships. Opportunities to win and retain customers
occur at every phase of the customer relationship lifecycle. GoldMine
Corporate enables you to turn more of these opportunities into additional
bottom-line value, often by leveraging data you already collect.
Created for entire small to medium-sized enterprises or distributed
enterprises, GoldMine Corporate delivers software the way you want it.
GoldMine Premium
GoldMine Premium, is based upon the same architecture as GoldMine
Standard Edition and GoldMine Corporate edition, and includes a New user
interface, a customer service module, and new workflow and features.
GoldMine Premium is well suited for existing customers familiar with
GoldMine, but is looking to add customer service and new features. GoldMine
Premium also is well suited for new customers that require both sales
automation and customer service capabilities.
GoldMine Enterprise
GoldMine Enterprise Edition, is based on our new architecture and
utilizes .net technology from Microsoft. It is based on a service oriented
architecture, is very flexible allowing you to add and modify unlimited
fields, forms and relationships, and also has the same ease of use and
robust feature set core to the GoldMine philosophy. With advanced workflow,
as well as sales, marketing and service capabilities, GoldMine Enterprise is
ideal for existing customers seeking an integrated product set as well as
new customers with more robust product requirements.
For a comparison of the four versions, see:
http://www.goldmine.com/micro.aspx?id=4387
For pricing details, please contact the company directly.
We have yet to review this product.
Have a question about this program?
Then please just email me your question! If the answer is short
& sweet, I will pop you back an answer. If the question requires further
research, I will look into it and post the reply on my blog,
AskRichBohn.com, to share with
others. As always, you can email me at
rich@sellmorenow.com !
Short List:
If you are considering this program, you should also look at these other
CRM solutions:
Avidian Technologies
Prophet
Legrand Software
Legrand CRM
Maximizer Software
Maximizer
Sage
Software
ACT! by Sage
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