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In-Depth Review
Ace Contact Manager
Data Management Assistance Corporation
705 First Street, Suite 104
Marble Falls, TX 78654
Telephone: 830-265-4551
Fax: 830-693-0988
Email:
http://www.goace.com/contact.php
Web:
http://www.goace.com/
Ace Contact Manager is a serious contact manager / address book /
customer relations manager of Data Management Assistance Corporation of
Marble Falls, Texas. DMAC's data entry products, Unibase by DMAC, and
Unibase Imaging have made it a leader in the data capture industry. Founded
in 1989, DMAC currently supports over 5000 data entry and image entry
workstations in over 400 companies worldwide.
DMAC purchased Ace Contact Manager in July, 2003 and has upgraded Ace to
32-bit, network based operation. Additional enhancements will be determined
by Ace user feedback. Ace targets companies wanting the functionality and
security of a true net-based contact manager. DMAC's goal is to move Ace to
the latest Visual Studio 2005 platform and to receive Microsoft's "Certified
for Windows Vista" award in 2007.
Product:
Current Version: 6.2.22
Category: On-Premise Small Business CRM
Solution
Sub-Category: Sales Team Automation
Client Platform: Microsoft Windows XP
Server Platform:
Database Platform:
Contact management software, especially Ace Contact Manager, fills a
vital role in the successful management of any business. Ace, as any good
contact manager, allows people in an organization to access and collect data
about any entity or person which comes into contact with the organization.
Ace Contact Manager provides a fully indexed, grouped, and coded company
wide master address book, sometimes called a personal information manager (pim),
listing all contacts with all collected information necessary for the
running of a business or organization. Ace gives the individual the tools
for appointment, time, task and contact tracking and management while
centralizing and providing security for the data for the benefit of the
organization. If you’re new to contact managers, click here to learn why no
business should be without one.
Ace is easy to install, administer, and grow. One big difference with Ace
Contact Manager is that Ace is easy to install, administer, and grow.
Although Ace is at home on a stand-alone computer or a peer-to-peer setup,
it’s designed to provide maximum utility and security on a Local Area
Network (LAN). But, unlike other network-based contact managers, it doesn’t
take a LAN administrator to install Ace. Anyone who has ever installed a
software program will find installing Ace on a network fast, simple and
easy.
Ace is easy to administer. Unlike some other contact managers, Ace does not
have to be installed on every user workstation. Ace is installed on the LAN
server and only icon links need be installed on individual workstations.
Whether on a stand-alone computer, a peer-to-peer setup or a 100 user LAN,
Ace can easily be administered by anyone who is generally familiar with
software. No special skills or training are necessary; if you can use a word
processor and send E-mail, you can administer Ace.
Ace provides greater security. Ace can be configured to prevent anyone other
than authorized administrators from saving records, documents and files to
unspecified hard drives, floppy drives or other storage devices. Any
attachments, regardless of type, are copied into a subfolder which is a part
of the contact database. On a workstation these attachments are viewed by
the local workstation default viewer whenever the attachment title is
clicked. When a document in this folder is modified by a user, a new
document is created. Also, if a user references a document somewhere else on
your network which is already stored in the ACE attachment database, the
attachment process now points to the copy already in the ACE database. You
have all versions of a document. An attachment reference always points to
the exact document which was referenced (not an updated version of the
reference). Once Ace is installed and configured, your valuable data which
Ace references is stored exclusively in a folder on the installation server.
You can then restrict read from and write to access for that folder to just
the Ace users or as you wish.
Ace Contact Manager does all of the things users have come to expect today
from sophisticated contact managers. Things like the following time
management and sales tools:
- function as an address book for all business and private contacts
- provide easy contact lookup through various record fields
- create and send correspondence such as letters and e-mail
- schedule and track events like meetings, phone calls and tasks
- display or print appointment schedules and print calendars
- enable input and display of contact notes and histories
- organize, forecast and track sales activities
- generate a variety of reports
- time tracking
- to do lists and task management
The big difference between Ace Contact Manager and most other top-end
contact managers is that Ace is truly net-based. Most businesses today use
Local Area Networks rather than stand-alone PCs. Ace can be installed, and
runs on, network servers. Although Ace can easily be used on stand-alone
PCs, network users can eliminate the waste of resources necessary for
contact managers that require individual workstation installation and
maintenance.
Ace is more secure because only the network administrator or Ace
administrator can move or copy Ace data bases. That means your company's
contact data base can't be stolen by someone at a workstation simply copying
it to a floppy disk. And, since networks are automatically backed up
regularly, you'll never lose a database because someone at an individual
workstation forgot to backup or that someone erased an attachment which was
in the Ace database.
For pricing details, see:
http://www.goace.com/prices.php
We have yet to review this product.
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