In-Depth CRM Review

     FINEOS CRM

 FINEOS Corporation
 Pembroke House
 8-10 Lower Pembroke Street
 Dublin 2, Ireland

 

About the Company:

FINEOS is a leading innovator in banking and insurance software. It works in partnership with some of the industry's foremost companies, including ABN AMRO, Allianz and Fortis.

Built on the company's own advanced technical architecture, the FINEOS solution set provides an integrated set of product components in the front and back office, covering the following business areas:

• Customer relationship management
• Business process automation
• Product and contract management

The solutions enable clients to acquire, service and build customer relationships, reduce operating costs and increase product development and maintenance capacity. They have been proven to deliver measurable business results.

FINEOS is privately held and profitable since inception.

FINEOS Corporation, Inc.
Kendall Square, One Main Street (5th Floor)
Cambridge, MA 02142

Toll Free (USA) 877-893-7904

About the Product:

The FINEOS Enterprise Platform

FINEOS has engineered a customer and case centric, rules-driven, componentized product platform that delivers powerful core processing against an enterprise business model. The FINEOS Enterprise Platform underlies all FINEOS solutions and is available as the foundation for customer-led joint development efforts. FINEOS offers its clients the option of licensing the FINEOS Enterprise Platform or individual components as required to meet their specific business objectives.

The FINEOS Enterprise Platform provides significant advantages to our clients, including the ability to:

• Separate the strategic from the routine
• Make more refined “buy v. build” decisions
• Share in our development
• Focus resources on proprietary requirements
• Control scope and phasing of implementation
• Limit obsolescence around future “legacy replacement”
• Manage risks and cost
• Provide migration options for business transformation

The FINEOS Enterprise Platform delivers advanced business process management (BPM) capabilities and gives both business and technical users control over their operations. Our workflow, decision support, and straight-through processing (STP) capabilities deliver benefits by seamlessly integrating work received from different channels and guiding users through the most complex service and product-management processes.

The FINEOS Enterprise Platform is built based on three architectural layers:

• the technical architecture
• the application architecture
• the business architecture

Price:

 For pricing details, please contact the company directly.

Rich's View:

 Sorry, we have yet to review this CRM solution.

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