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In-Depth Review
FINEOS CRM
FINEOS Corporation
Pembroke House
8-10 Lower Pembroke Street
Dublin 2, Ireland
Telephone: +353-1-639
9700
Fax: +353-1-639 9701
Email: info@fineos.com
Web:
www.fineos.com
FINEOS is a leading innovator in banking and insurance software. It works
in partnership with some of the industry's foremost companies, including ABN
AMRO, Allianz and Fortis.
Built on the company's own advanced technical architecture, the FINEOS
solution set provides an integrated set of product components in the front
and back office, covering the following business areas:
- Customer relationship management
- Business process automation
- Product and contract management
The solutions enable clients to acquire, service and build customer
relationships, reduce operating costs and increase product development and
maintenance capacity. They have been proven to deliver measurable business
results.
FINEOS is privately held and profitable since inception.
FINEOS Corporation, Inc.
Kendall Square, One Main Street (5th Floor)
Cambridge, MA 02142
Toll Free (USA) 877-893-7904
Product: FINEOS CRM
Current Version:
Category: On-Premise Mid Market CRM Solution
Sub-Category: Vertical Solution - Financial
Services
Client Platform:
Server Platform:
Database Platform:
The FINEOS Enterprise Platform
FINEOS has engineered a customer and case centric, rules-driven,
componentized product platform that delivers powerful core processing
against an enterprise business model. The FINEOS Enterprise Platform
underlies all FINEOS solutions and is available as the foundation for
customer-led joint development efforts. FINEOS offers its clients the option
of licensing the FINEOS Enterprise Platform or individual components as
required to meet their specific business objectives.
The FINEOS Enterprise Platform provides significant advantages to our
clients, including the ability to:
- Separate the strategic from the routine
- Make more refined “buy v. build” decisions
- Share in our development
- Focus resources on proprietary requirements
- Control scope and phasing of implementation
- Limit obsolescence around future “legacy replacement”
- Manage risks and cost
- Provide migration options for business transformation
The FINEOS Enterprise Platform delivers advanced business process
management (BPM) capabilities and gives both business and technical users
control over their operations. Our workflow, decision support, and
straight-through processing (STP) capabilities deliver benefits by
seamlessly integrating work received from different channels and guiding
users through the most complex service and product-management processes.
The FINEOS Enterprise Platform is built based on three architectural layers:
the technical architecture, the application architecture, and the business
architecture.
For pricing details, please contact the company directly.
We have no plans to review this product at this time.
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