SmartOffice® 
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 In-Depth Review

 SmartOffice®


 
 E-Z Data, Inc.
 918 East Green Street
 Pasadena, California 91106

 

Telephone:  626-585-3505
Fax: 800-779-3123
Toll Free: 800-777-9188
Email: sales@ez-data.com
Web: http://www.ez-data.com/

 

 

 About the Company:

In 1986, E-Z Data began developing solutions to support agents and advisors, giving them the power to leverage vital client information in a way that facilitated everything from contact management and product tracking, to needs analysis and relationship building.

Today, in addition to providing the industry's most trusted agency and practice management solutions, we offer what is quickly becoming a new industry standard for enterprise customer relationship management (CRM) solutions. E-Z Data's proven solutions now address the CRM needs of the entire financial services industry—from the home office, to distributors, to insurance agents and investments advisors.

E-Z Data provides the industry experience, solutions, and services you need to simultaneously lower operating costs and boost revenue. Today, more than 50 percent of the top 20 Fortune 500® Life Companies are E-Z Data clients. We deliver:

  • A wise investment for your business
  • A quick, definitive return on investment
  • Industry solutions with proven results

The result: a targeted solution that delivers ROI in the shortest possible time frame!

 Product:  SmartOffice®
Current Version:
Category:  SaaS Mid Market CRM Solution
Sub-Category:  Vertical Solution - Financial Services
Client Platform:
Server Platform:
Database Platform:

 

 About the Product:

E-Z Data Solutions for Financial Services Enterprises

E-Z Data's solutions are offered both as software applications installed in your environment or as an online solution managed in our world-class hosting facility. Either way, your business will benefit from the most comprehensive software available to address the unique needs of your financial services organization.

SmartOffice® Enterprise

The industry-standard Customer Relationship Management (CRM) solution for insurance and financial services, SmartOffice® Enterprise drives the effectiveness of all distribution channels, enabling Agents and Advisors, wholesalers, and brokerage groups to orchestrate their efforts using an integrated, web-based platform.

SmartOffice®

Designed for mid-sized banks, broker-dealers, general agencies, or divisions of large financial services companies striving to enhance the value of their relationship with each customer, SmartOffice® combines relationship management, transaction management, and the power and flexibility of web-based, enterprise-class CRM to deliver an integrated solution for your financial services business.

SmartOffice® Online

For agents, advisors, and financial services businesses who require a practice management solution tailored to their unique needs, SmartOffice® Online offers all the power of an enterprise-class practice and agency management solution—without the burden of managing software and servers.

To learn more, visit www.smartofficeonline.com

Client Data System®

The Client Data System® (CDS) is a Windows-based, modular, front office system especially designed to increase the marketing, sales, and customer servicing capabilities of investment advisors, insurance advisors, and the companies they represent.

DataXchange™ Enterprise Server

Designed to simplify the movement of legacy and third-party data into SmartOffice, DataXchange™ Enterprise Server benefits end users by providing them complete visibility to client accounts including their policies, pending cases, mutual funds, and other investments. Also designed to help manage new business processing, DataXchange™ connects distributors with manufacturers and service providers. A dedicated data movement solution, DataXchange�� Enterprise Server speeds the rate of system adoption by agents and advisors and becomes an indispensable resource for new business operations.

 

Overview of E-Z Data Solutions and industry knowledge

SmartOffice is E-Z Data's web-based customer relationship management (CRM) solution. A full-featured enterprise solution, SmartOffice takes full advantage of centralized data. SmartOffice capitalizes on Internet technologies, embraces best-of-breed applications, and is offered on multiple platforms, in hosted environments, and in multiple languages.

Built on nearly two decades of insurance and financial services industry experience and proven success, SmartOffice is designed to drive the effectiveness of all distribution channels—from insurance agents and investment advisors to wholesalers to brokerage channels—to orchestrate their efforts using a single, integrated platform.

Deemed best-in-class by many of today's industry specialists, SmartOffice provides robust pre-integration with other leading applications to deliver a complete business solution that enables virtual plug-and-play capabilities and leverages your existing IT investments. And to ensure that SmartOffice delivers the greatest possible benefits in the shortest possible time, E-Z Data offers a highly experienced, industry-focused implementation and support team.

SmartOffice is configured to meet the unique needs of each distinct area within insurance and financial services distribution:

Insurance Carriers

SmartOffice offers insurance organizations an innovative, industry-specific approach to leveraging your valuable customer assets. From customer database segmentation, to delivery of educational seminars and marketing campaigns, to management of the back office brokerage and pending case processing, to the tools needed by agents to deliver personalized customer guidance, our integrated solutions help today's evolving insurance organizations deliver more comprehensive service while helping to drive new business and a greater share of each customer's total investment dollars. SmartOffice is available for the areas of your business that can derive the greatest benefits from a comprehensive customer relationship management (CRM) solution:

  • Agent/Advisor Practice Management
  • Insurance Outbrokerage
  • Wholesalers

Broker-Dealers / Wirehouses

The financial services industry has experienced more sweeping change in the past few years than it has seen in its entire history. Technology has changed how business is transacted. And regulatory changes have completely altered the competitive landscape. Insurance, banking, and brokerage businesses are competing in each other's markets. SmartOffice provides the tools you need today to differentiate your offerings, deliver greater value to each of your customers, and grow revenues and expand margins.

  • Distribution Management
  • Insurance Brokerage
  • Advisor Practice Management

Banks

SmartOffice provides banks with both front-office solutions for relationship management inside the branch, and the back-office solutions needed to run the insurance brokerage. Combined with DataXchange for movement of data between the agency and carriers, E-Z Data outfits your banking institution with the solutions that open the door to selling high-touch, high-margin financial products.

  • Insurance Brokerage
  • Investment Brokerage
  • Financial Advisors

General Agencies (BGA/MGA)

SmartOffice® for Agency Management is designed to match the unique requirements of each member of your General Agency team—from agency principals to case managers to marketing personnel. SmartOffice is the industry's only integrated CRM, marketing, and agency management system. This web-based solution is designed to address the unique needs of today's growing insurance agencies and brokerages.

Insurance and Investment Advisors

SmartOffice® for Practice Management is the choice of top producers. It allows agents and advisors to develop that trusted relationship with each of their clients through consistent marketing outreach, personalized solutions, and responsive customer service.

Able to help you uncover the 'A' prospects hidden in your list of 'C' accounts, SmartOffice helps your team accelerate the speed of everything from new business processing, to portfolio management, to compliance and commissions tracking, giving you more time to help support an expanding 'A' list.

 Price:

 For pricing details, please contact the company directly.

 

 

 In-Depth Review:

 We have no plans to review this product at this time.

 

 

 

 Have a question about this program?

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 Executive Summary:

This program is best suited for insurance companies, broker-dealers, general agents, and investment advisors. The company's Web based Enterprise CRM Platform (ECP) provides a comprehensive platform for synchronizing the efforts of all the key players in sales, marketing, and customer service.

The company's clients include approximately 30 of the largest U.S. and international insurance and financial services companies, including American Express Financial Advisors, AXA Australia, Mutual of Omaha, ING, New York Life, Prudential, and Wachovia Bank.

E-Z Data's domain expertise, coupled with mature industry specific business components, results in consistently successful customer implementations.

 


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