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In-Depth Review
Business Development Center
BDC Software
27968 La Paz Road, Suite 154
Aliso Viejo, CA 92656
Telephone: 949-295-5192
Email: info@bdcsoftware.com
Web:
http://www.bdcsoftware.com/index.html
BDC Software, developers of automotive CRM software, is a
leader in providing information solutions to the Automobile Retail Industry.
It's software flagship BDC 2.1 helps dealerships find, develop and manage
profitable customer relationships by providing information, decision-making
solutions and process services. It empowers dealerships to understand,
manage and protect their customer information and assets.
BDC Software works with industry experts such as Wooden Consulting for fixed
operations optimization and Dealership Development Solutions for sales,
management and tele-skills training. We are committed in giving your
dealership the dominant advantage in the market place.
Product: Business Development Center
Current Version:
Category: SaaS Small Enterprise CRM Solution
Sub-Category: Vertical Solution - Auto Dealers
Client Platform:
Server Platform:
Database Platform:
Each module of the BDC 2.1 is designed for each player in the dealership.
BDC manager, Service Manager, Service Advisors, Desk Managers,
Receptionists, Sales Agents and BDC representatives will all enjoy having
the appropriate tools at their finger- tips to produce more revenue than
ever before imaged in the dealership. All contained in an easy to use
windows interface.
Sales & Service working together
Sales and service departments coming together to work in unison with one
another like never before, BDC 2.1 provides a single client profile for both
sales and service. Capture all revenue generating opportunities to increase
the bottom line of the dealership.
Growth
BDC 2.1 raises the bar for performance and power in small footprint CRM
solution. Designed for use in situations where there is no database
administrator or IT support, which is very common in automobile retail. BDC
2.1 is powerful enough to support large call center deployments, yet compact
enough to run on very modest systems and unlike some enterprise systems, BDC
2.1 does not require an extensive ecosystem of support and maintenance. You
will never need to purchase another CRM/BDC solution because of data
overload.
Flexibility
Software can be configured in minutes to support a call center, which can
support a single dealership or dealer group.
For pricing details, please contact the company directly.
We have no plans to review this product at this time.
CRM solutions for auto dealers is a larger, but narrow vertical market.
We have yet to focus on this market, so we cannot make a meaningful
recommendation for this program at this time.
Short List:
If you are considering this program, you should also look at these other
CRM solutions:
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