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In-Depth Review
Sage CRM SalesLogix
Sage Software Inc.
8800 North Gainey Center Drive, Suite 200
Scottsdale, Arizona 85258 USA
Telephone: 480-368-3700
Fax: 480-368-3799
Toll Free: 888-855-5222
Email:
Web:
http://www.sagecrmsolutions.com/products/sagesaleslogix
Sage Software began not as one company, but as the efforts of many
entrepreneurs who built their successful products and businesses with a
sincere focus on their customers. Today, our company represents the
culmination of that combined entrepreneurial spirit, drive, and vision.
For more than 30 years, companies that have joined the Sage Software family
have assisted small and medium-sized businesses with a wide range of
business management applications and services. With roots reaching back to
the 1970s, our company has grown and developed to meet the evolving needs of
our customers through a combination of internal product development and
acquisition.
Currently we support more than 2.4 million customers in the U.S. and Canada.
Our sole focus is to provide business management software and services to
small and medium-sized businesses (SMBs). Our applications cover a full
range of business requirements including accounting, customer relationship
management, contact management, human resources, warehouse management,
specialized industry needs, among many others. To address our customers'
needs, we market our applications in two customer-focused divisions: Small
Business and Mid-Market.
Our parent company, London-based The Sage Group, plc., reaches a global
client base that numbers 4.7 million SMB customers worldwide. It serves
these businesses through more than 8,000 employees in operations in North
America, the UK, France, Germany, Portugal, Spain, Switzerland, South
Africa, Australia, and various countries in Asia.
See also:
http://www.sagesoftware.com/index.cfm
http://www.sage.com/
Product: Sage CRM SalesLogix
Current Version: 7.2
Category: On-Premise Mid-Market CRM Solution
Sub-Category:
Client Platform: Microsoft Windows XP or Microsoft
Windows Vista
Server Platform:
Database Platform: Microsoft SQL Server 2005
Award-winning Sage CRM SalesLogix is the CRM solution that enables
businesses to acquire, retain, and develop profitable customer relationships
by increasing sales and marketing performance and maximizing customer
satisfaction and loyalty. With more than 300,000 users at 8,500 companies
worldwide, Sage SalesLogix is the leading CRM solution for small to
medium-sized businesses and divisions of larger enterprises, and is part of
the Sage Software family of integrated business management solutions.
Sales
Utilize the rich sales automation capabilities in Sage SalesLogix to
increase productivity by automating key aspects of the selling cycle,
maximize team selling effectiveness with advanced sales tools and resources,
and make informed decisions based on accurate visibility into the sales
pipeline. The robust sales automation capabilities in Sage SalesLogix ensure
your selling efforts will deliver results.
Marketing
Identify and target the most profitable prospects, manage and track all
aspects of campaigns in one place, and analyze campaign ROI to increase
marketing efficiency and get the most from your investment in your CRM
solution.
Customer Service
Resolve customer questions, issues, and requests quickly for a
high-quality customer experience, capitalize on new selling opportunities,
and provide convenient self-service solutions to customers with the
easy-to-use customer service features in the Sage SalesLogix CRM solution.
Support
Provide resolutions to issues effectively and efficiently, reduce the
time and resources it takes to support your customers, and extend service
delivery through 24x7 self-service solutions.
Mobile Solutions
Sage SalesLogix Mobile extends sales automation and CRM capabilities to
both Blackberry and Pocket PC devices, delivering rich functionality and the
real-time convenience of wireless.
Dashboards and Reporting
Easy-to-use, configurable dashboards in Sage SalesLogix help you turn
insight into action by identifying opportunities, analyzing performance and
diagnosing potential problems in real-time. Sage SalesLogix Dashboards
provide a single, interactive location from which to view and analyze sales
automation and other performance metrics from across your entire
organization. Sage SalesLogix also includes more than 70 pre-built reports
as well as extensive custom reporting capabilities.
Application Integration
Integration between Sage SalesLogix and back-office accounting and
financial applications provides organizations with a complete view of all
customer interactions for making more rapid and insightful business
decisions based on complete customer information.
Outlook Integration
Sage SalesLogix is designed to be the CRM solution that works the way you
do. And Sage SalesLogix Advanced Outlook Integration makes that easier than
ever. Now you can continue to use the Microsoft Outlook application you know
and love – seamlessly within Sage SalesLogix.
Business Alerts and Notification
Stay informed of all critical business opportunities with Sage SalesLogix.
Define conditions, then let Sage SalesLogix pro-actively monitor key
business criteria within the CRM solution. When conditions are met, Sage
SalesLogix instantly notifies you so you can take immediate action. Add
Integrated Service Alerts for pro-active notification of critical customer
support issues.
For pricing details, please contact the company
directly.
We recently honored this program with our Willy award for:
- Best On-Premise CRM Solution for the Mid-Market
A fully updated review of this product will be available in January -
2008!
Have a question about this program?
Then please just email me your question! If the answer is short
& sweet, I will pop you back an answer. If the question requires further
research, I will look into it and post the reply on my blog,
AskRichBohn.com, to share with
others. As always, you can email me at
rich@sellmorenow.com !
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