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In-Depth Review
ESP (Expert Support Program)
CustomerSoft
8310 South Valley Highway, Suite 220
Englewood, CO 80112
Telephone: 303-377-0033
Fax: 303-377-3663
Toll Free: 800-529-4377
Email:
support@customersoft.com
Web:
http://www.customersoft.com/
Leading companies already have set their sights on the customer as the
key factor for delivering sustained and profitable revenue growth. Adopting
a customer-driven approach to managing customer relationships will require
companies to build a set of integrated CRM capabilities that can deliver
real, bottom line results. Companies are rushing into implementing CRM
solutions.
CustomerSoft is a developer and distributor of customer management and
enterprise-wide Customer Relationship Management applications corporate
headquatersand solutions designed to help companies increase both revenues
and profits. The Company provides its customers with the ability to automate
CRM functions across the enterprise utilizing a common customer record and
customizable views for each organizational unit. The Company's products
automate call centers, customer support and service, defect and asset
tracking, sales and marketing management, problem management, user
self-help, and e-mail response.
Product: ESP (Expert Support Program)
Current Version:
Category: On-Premise Mid Market CRM Solution
Sub-Category:
Client Platform:
Server Platform:
Database Platform:
CustomerSoft provides mid-tier companies and large divisions of Fortune
500 companies with enterprise CRM solutions. Our products are unique in
providing a 360 degree view of each customer using a single application. We
combine multiple touch points from across the organization to give you one
customer record with tailored views for each department. By providing each
functional area with the tools and functionality they require to effectively
manage customers, and by applying fast, easy assessment and implementation
processes; CustomerSoft offers a robust enterprise CRM solution at the
lowest Total Cost of Ownership available within the industry.
With ESP a common customer database shared by Sales, Customer Support,
Marketing and other functional areas of your organization not only enhances
communication throughout the enterprise, but ensures consistent, informed
interaction with clients.
For pricing details, please contact the company directly.
We have yet to review this product.
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