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In-Depth Review
Achiever Anyware
Achiever Software
Ashted Lock
Aston Science Park
Dartmouth Middleway
Birmingham
B7 4AZ United Kingdom
Telephone: (+44) 870 241 1756
Fax: (+44) 121 380 1011
Email:
Web:
http://www.achiever.com/index.html
Founded in 1992, Achiever Software has always been a pioneer in the field
of relationship management solutions. The Achiever CRM and eBusiness
solution, provides key benefits that include increased revenue through
effective sales and marketing; improved cross selling and up selling to
existing customers; higher customer retention and customer loyalty through
better customer knowledge and understanding.
Achiever Software's award winning Achiever solution is known for its
flexibility, reliability and quick deployment, resulting in higher returns
on investment, low total cost of ownership and high customer satisfaction.
Achiever has been designed to be customised to suit all business
environments, having seamless integration to all business applications to
provide a 'single point of entry'.
Achiever Software offers a comprehensive CRM and eBusiness solution that is
supported through custom development; dedicated project management;
technical support / helpdesk; on/offsite training; full product
documentation; implementation services; consultancy; integration with
ERP/Accounting systems; post implementation account management; bespoke
report writing and data importing.
Product:
Current Version:
Category: On-Premise Mid Market CRM Solution
Sub-Category:
Client Platform:
Server Platform:
Database Platform:
Achiever Anyware has been developed from the ground up using core
Microsoft.NET technologies and is written in C# and using ASP components
allowing you to create a customized solution to suit your business needs.
Business Process and Workflow Management
Achiever Anyware's in-built workflow allows notifications and triggers to
be created and sent cross departments based on pre-defined criteria, such as
alerting the sales team of the start of a new marketing campaign, or
providing management with customer service reports automatically
Integrate with your Existing Applications
Use Achiever alongside your existing applications to create a complete
business solution.
Profile and Segment your Database
Supporting both business and consumer data capture, Achiever is capable
of managing the most sophisticated and diverse data management, capture and
analysis requirements.
Design, Execute and Track Multimedia Campaigns and Events
Achiever Marketing's campaign management functionality enables you to
create multi-media, permission-based, personalized campaigns directed at
customers, partners and/or prospects.
Monitor your Sales Pipeline, Fulfill Orders and Contracts
By arming your sales team with real-time business critical information,
Achiever Sales enables them to focus on the right deals to improve sales
performance and maximize revenue opportunities.
Plan and Deliver Training Courses
Internal and external training course details can be held in Achiever
Training and business process management can used to create checklists for
the relevant personnel to ensure consistency across course planning and
management.
Manage Issues, Complaints and Feedback
Ensure your customer service advisors are able to appreciate the value of
the customer they are dealing with by providing them with visibility of
interactions made with other departments.
Measure your Success against your KPI's
Managing by results through focusing on Key Performance Indicators
(KPI's) means that companies can quickly identify the factors that need to
be monitored in order to ensure that it is achieving success.
Implement your Projects and Manage your Resources
Achiever Projects provides your team with the tools to successfully track
the progress of a project from initial order through to completion.
Provide Secure, Remote Access for your Customers, Members and Partners
Achiever customer, partner and member portals provide secure,
personalized, real-time access to the most relevant information.
For pricing details, please contact the company directly.
We have yet to review this product.
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