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In-Depth Review
Tustena CRM
Digita srl
Viale Fermi, 14/z
31011 Asolo (TV) Italia
Telephone: 0423.951251
Email:
sales@tustena.com
Web:
http://www.tustena.com/crm/
Digita Software is a leading developer of customer relationship
management and business process optimization products, providing solutions
to small and midsize businesses for more than 10 years. Tustena CRM is the
Digita’s award-winning solution.
Product: Tustena CRM
Current Version: 4.0
Category: SaaS Mid Market CRM Solution
Sub-Category:
Client Platform:
Server Platform:
Database Platform:
TUSTENA CRM is written and based on the more advanced web standards as
XML and AJAX and C#, a fast, powerful and reliable language of last
generation compatible with both Microsoft.Net "framework" and the Mono
project from Novel/Suse Linux.
TUSTENA CRM can have among its users, companies of all the dimensions,
because unlike the inferior solutions based on PHP or ASP that aren't
scalable or are not constructed on solid bases, TUSTENA CRM guarantees a
reliable structure to develop and integrate the your own solutions whether
they are "web-based", "smart client" or "offline".
In TUSTENA CRM the terms "simplicity" and "easy-to-use" doesn't mean
"austerity" and "unfinished" but a project in continuous development.
Three different versions can satisfy every requirement:
On demand CRM
The "Ready-to-use" solution version for the company that needs the
maximum from a CRM but doesn't have the time to install and maintain the
program.
The TUSTENA CRM OnDemand version is an innovative, flexible, cost-effective,
hosted customer relationship management solution that delivers solid
business value to companies of all sizes, from small and medium-sized
businesses to large enterprises. Use TUSTENA CRM OnDemand to shorten sales
cycles, market to prospects more efficiently, and automate after-sale
functions to provide superior customer service
Business CRM (on-site)
The solution for those who prefer to have everything installed in the
company.
In this version TUSTENA CRM is installed directly on your server where all
users from your company will be able to logon from any location where an
internet connection is available. TUSTENA CRM Business version is a browser
based application, once the system is installed on a server all users can
immediately access TUSTENA CRM over the web or within your corporate
network.
No software installation is required at the users computer. This makes the
rollout and maintenance of TUSTENA CRM very simple although Choosing this
option assumes that you are familiar with setting up the required system
software on your server.
Open Source CRM
The last arrival of the TUSTENA CRM family is an open source project in
its more classic edition. Hosted by Sourceforge.net, it can be used by
companies that prefer this way of distribution.
The technical assistance and support for this product is trough a
"Community" available directly from the www.sourceforge.net forum and does
have any type of direct assistance.
Whatever version of TUSTENA CRM you choose: is a reliable, complete,
easy-to-use and an affordable solution that offers the maximum from two
worlds, the commercial one and the open source, that includes the complete
source codes, and a increasing community of programmers that provide support
of a "retail" product.
You can have professional technical support from the certified partners
already present in many countries, and to have wherever you are, direct
assistance from the TUSTENA CRM develop team.
For pricing details, see:
http://www.tustena.com/crm/buy.aspx
We have yet to review this product.
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