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In-Depth Review
Anteil Open Source CRM
Anteil, Inc.
160 S. Progress Avenue, Suite 3D
Harrisburg, PA 17109
Telephone: 717-671-1141
Fax: 717-657-6142
Toll Free: 877-675-4689
Email: info@anteil.com
Web:
www.anteil.com
Anteil is dedicated to helping customers accelerate their business
success through CRM software solutions that are based on open source. Anteil
began with a relationship between its key consultants and VA Linux Systems,
Inc., a leading provider of integrated Linux solutions, including systems,
software and service.
VA Linux met with Jim Capp in October 1999 to discuss the design and
implementation of a fully integrated CRM system that would include sales
analysis, tracking, forecasting, and other capabilities. Capp and his team
of consultants were also asked to provide technical support and other
development services.
VA Linux was attracted by the CRM solution because it was based on Linux, an
open-source platform, and offered a robust Internet architecture. In
addition, they appreciated the consultants' understanding of the benefits
and development of open source, as well as their ability to provide full
service for the application, from installation to support to add-ons. The
application is working with both Baan and Oracle environments.
The successful deployment of the VA Linux application led Mr. Capp to the
launch of a new company, Anteil. VA Linux remains a customer of the new
Anteil, as well as a strategic partner.
Product: Anteil Open Source CRM
Current Version: 2.0
Category: On-Premise Mid Market CRM Solution
Sub-Category: Open Source
Client Platform:
Server Platform: Linux
Database Platform: MySql, Postgresql, Oracle
Anteil offers open-source CRM software solutions designed to help you
better identify, attract, retain, service and support customers--ultimately
increasing your competitive position and profitability. Employing full Web
architecture, this open-source solution is available at no cost and is a
fast and easy way for your company to implement a basic CRM application. At
the same time, it gives programmers a head start in developing a more
customized solution.
Technical Information
The heart of open-source CRM software from Anteil is a set of database
tables designed to capture and manage relationships. An object-oriented
approach to table design has resulted in a small set of universally
applicable containers, such as people, organizations, opportunities and
events. A three-layer architecture provides flexibility to adapt to
differing organizations' computing environments, business logic and
presentation. The applications are purely Web-based, making it possible to
deploy in any intranet or Internet environment.
The relational structure is insulated from the database storage product
through an abstraction layer. This permits the flexibility to use a variety
of relational database management systems using the same code base. Also,
the abstraction layer provides near-instantaneous transaction level data
replication to multiple servers distributed in a wide-area-network (WAN) or
in a local cluster of servers.
The business logic is implemented primarily PHP, but nearly any language may
be incorporated through the Common Gateway Interface (CGI). Application
Programming Interfaces exist for C/C++, PHP and the UNIX programming
environment.
The presentation layer is HTML/XML, using JavaScript for validation and
navigation where browser compatibility is ensured.
The system platform is comprised of the Linux O/S and the Apache Web Server,
the most popular Web server on the Internet.
Features
Anteil open-source CRM software offers a variety of basic features to
help any business manage and improve its customer relationships:
- Consolidated account information
- Contact manager
- Sales opportunity manager
- Campaign manager
- Event manager
- Consolidated marketing materials
- Corporate communications
- Calendars
- Sales forecasting system
- High-level security
Benefits
- Internet Architecture.
The same technology that fuels the Internet fuels
the open-source CRM software. Using full Web architecture, it consists
of three layers: a presentation layer, a business logic layer and a
modular database interface layer.
- Browser-based Interface.
Open-source CRM software is accessible through any
Internet browser, such as Microsoft Internet Explorer or Netscape, so
it's easy to use with little or no training. It is quickly and widely
accepted by Internet novices and experts alike.
For pricing details, please contact the company directly.
We have yet to review this product.
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