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In-Depth Review
GEDYS 7 CRM for Lotus Notes
GEDYS Intra Ware GmbH
Brückenmühle 93 36100
Petersberg Germany
Telephone: +49
531-123868-432
Email:
info@gedys-intraware.com
Web:
http://www.gedys-intraware.de/
GEDYS IntraWare GmbH, as leading supplier across Germany and Europe,
provides solutions for Customer Relationship Management (CRM) on the basis
of Lotus Notes Domino and IBM Workplace.
As one-stop supplier, the Company offers further
innovative products from selected manufacturers, which can be integrated in
the GEDYS 7 solution.
More than 3,000 customers use products of the GEDYS
IntraWare- and IQ-Suite product lines, with total sales of more than
6,500,000 licenses. Of these, approx. 1,500 customers with more than 500,000
licenses fall within the CRM field. (as of 11/2006)
The Company is profitable, the expected turnover in
the entire concern for 2006 is in the region of 17 million Euros, approx.
50% of which fall within the CRM field. (as of 11/2006)
Product: GEDYS 7 CRM for Lotus Notes
Current Version: 7.0
Category: On-Premise Mid Market CRM Solution
Sub-Category:
Client Platform:
Server Platform: Lotus Notes
Database Platform:
The GEDYS 7 product line includes a complete suite
for customer management, it comprises of efficient tools for Sales,
Marketing and Service. With these flexible modules, companies can have
professional solutions ranging from address management, electronic customers
file, workflow automation and campaign management, up to sales management
with configurable sales methods.
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The unique architecture allows scalable and
flexible expansion of the product for our customers, according to their
company structure with various sales, regional and marketing
organizations.
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For medium-sized business customers as well as
large enterprises, all modules are generally scalable according to the
customer’s unique and evolving requirements. GEDYS 7 offers,
technologically and functionally, the leading standard product portfolio
based on Lotus Notes/Domino.
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Even with extensive configuration and the
customization according to individual requirements, the updateability to
new versions can be retained. The new, simple and intuitive user
interface makes it a real joy to work with the solutions.
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Sales drives the organization and so the
Pipeline and Opportunity management in GEDYS 7 is built to show you at
any time where your are. What are the next coming deals, which customers
are we in contact with and what is the forecast for the next month. All
the needed information like call reports, phone calls and emails can be
assigned to opportunities, projects or just to customer addresses. You
can create pricing calculations using either Notes or MS Excel for
international customers with different currencies, and finally the
system will generate the proposal in MS Word automatically.
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The latest Module in GEDYS 7 CRM Suite is the
new Marketing Module which offers integrated campaign management with
planning and logging of all activities. Communicate with your customers
and prospects through marketing campaigns including email, fax, print.
You get real-time statistics and detailed reports at every time on
different levels about the campaign status and the achieved results.
Users are able to track and measure the effectiveness of their campaigns
as well as maintain consistent communication. The integration into the
whole Suite ensures that all related campaign information can be
accessed in every context and from every User.
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GEDYS 7 offers Web based access by a
sophisticated portal solution, based on the latest technologies which
can be run as stand-alone solution or integrated into existing portals.
Enter the world of CRM and Business Relationship
Management with GEDYS 7. The use of the standard product can start small and
be gradually upgraded and above all, in a flexible manner. The price model
focuses on the customer’s advantage and is therefore attractive and
efficient in each expansion phase.
For pricing details, please contact the company directly.
We have yet to review this product.
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