In-Depth CRM Review
Zoho CRM

AdventNet, Inc.
5200 Franklin Drive, Suite 115
Pleasanton, CA 94588
About the Company:
Founded in 1996, AdventNet has served a diverse range of enterprise IT, networking and telecom customers. We
know our customers have a choice of many vendors, and we want to earn their business and their trust by working
hard for it. And having earned their business, we want to keep them happy so they will choose to do business with
us again. These simple ideas have served us well, during good times and bad. AdventNet has achieved impressive
growth, and has emerged as a rock-solid supplier and partner, with sound financials.
AdventNet provides affordable software in the areas of network applications and database tools. With a broad
product portfolio and an active customer base ranging from enterprises, equipment vendors and service providers,
AdventNet has emerged as a very affordable and high-quality alternative to expensive software that is common in the
industry. AdventNet is headquartered in Pleasanton, CA with offices in NJ, NH, India, UK, China and Japan. It has a
well-trained partner base around the globe and thousands of customers world-wide.
About the Product:
Zoho CRM provides the complete CRM solution for your organization-wide sales, marketing, and customer
support management. In addition, order management is also available for the businesses looking for an integrated
customer facing and back-office solution. You can use the on-demand solution for a quick turn-around without a
major IT investment and On-premise edition for a dedicated and in-house deployment.
- Sales Force Automation
- Marketing Automation
- Customer Support & Service
- Order Management
- Reports & Dashboards
- Workflow Management
- Outlook Edition
New features of Zoho CRM allow you to:
- Plan, execute, and track ROI of marketing activities using campaigns, mass emailings, and fully
customizable reports
- Alert colleagues, managers, and executives in your organization, when a big project closes or is near
completion
- Increase sales force productivity by intuitive sales pipeline analysis, competitor analysis, win-loss
analysis, sales stage history, and sales forecasting analysis
- Easy to use and fully customizable user interface for setting up organization-wide CRM process
(includes rename tabs, managing custom fields, modifying page layouts using drag & drop, and modify 360
degrees views)
- AJAX-based (web 2.0) user interface that enhances end-user experience with data updates with a few
clicks
- Integrate sales and procurement processes with the products, price books, purchase orders, vendors,
sales quotes, sales orders, and invoices functionality
- Fully customizable reports & dashboards with more than 25 reports and intuitive Flash-based charts
(including Bar, Stack, Pie and Funnel charts)
- Workflow management for automating some of the common daily sales, customer support, and inventory
(stock) management activities
- Synchronize customer-specific contact information and email messages between Microsoft Outlook(TM) and
Zoho CRM using Outlook Plug-in and add-on, this feature is available separately for Zoho CRM
- Track customer specific cases from various sources, such as website, email messages from MS Outlook,
and phone
- Centrally manage the entire solutions (knowledge base) related to various products/services at easily
accessible locations
Price:
For pricing details, please see:
http://www.zoho.com/crm/online-store.html
Rich's View:
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Short List:
If you are considering this program, you should also look at these other CRM solutions:
|
Developer
|
CRM Solution
|
| AdventNet, Inc. |
Zoho CRM |
| AppShore |
AppShore Professional |
| Avidian Technologies |
Prophet OnDemand |
| Concursive Corp. |
Concourse Suite |
Now, get the rest of the story!
Now, get all the details on this
interesting solution in my newly updated In-Depth Review!
Order In-Depth Review R1388
Price: $97.00

This review is undergoing a major update and should be
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Rich's Recommended Web Sites
Jim Cecil's Nurture Marketing site
http://www.nurturemarketing.com/
Nurture Institute
http://www.nurtureinstitute.com/
Rich's Recommended Reading List
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