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In-Depth Review
CRM4ebiz
Solutions4ebiz
12908 Ford Drive
Fishers, IN 46038
Telephone:
317-915-1625
Fax: 317-915-1626
Toll Free: 877-666-3249
Email:
info@solutions4ebiz.com
Web:
www.solutions4ebiz.com
Solutions4ebiz is a technology solutions provider that
develops customized software for unique, industry-specific customer needs.
The company has deep experience in Internet-based technology solutions, and
has designed software applications for a wide variety of industries,
including tourism, manufacturing, distribution, retail, membership
organizations and professional services. Founded in 2000 (formerly The eBiz
Shop), Solutions4ebiz specializes in Customer Relationship Management (CRM)
software that enables companies to manage sales efforts and communicate with
customers more effectively. CRM4ebiz, the company's affordable, Web-based
CRM software, offers unique contact management, customer profiling and
online marketing tools. The company also offers Web-based CRM software and
marketing applications for the tourism industry, CRM4Tourism and D2000.
Headquartered in the Indianapolis, Indiana metro area, Solutions4ebiz
supports its custom software applications with website design, custom
programming, hosting, support, hardware and professional IT staffing
services.
Product: CRM4ebiz
Current Version:
20060523
Category: SaaS Small
Enterprise CRM Solution
Sub-Category:
Client Platform: Web
Browser
Server Platform:
Linux/Java
Database Platform: Oracle
With CRM4ebiz, you can integrate customer information with
your website, call center, marketing campaigns and eCommerce engine for a
truly end-to-end CRM solution.
And unlike other enterprise CRM solutions in the marketplace, CRM4ebiz
features an unlimited user license option, making it an affordable CRM
solution for many companies.
Some of the unique features of CRM4ebiz, include:
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Profile-Driven Communications
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Multi-Tiered Organizational Tracking and Reporting
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Unparalleled, Customizable Profiling Functionality
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Consolidated Database Model
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Unlimited User License Option
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Web-Based Access
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Real-Time Call Reports
With the CRM4ebiz customer relationship management
solution, you can:
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Allow multiple users at multiple locations to access
the database via a browser
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Manage and update content through user friendly
functionality
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Store contact history, order history, sales quote
history and prospect lists
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Target customers based on sophisticated profile
information
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Manage and track customer service activities
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Integrate e-commerce, call centers, marketing
campaigns, sales leads and sales history into one system
-
Run reports based on sales calls, campaign click-throughs,
lead sources and more
-
Send targeted email-newsletters and marketing
campaigns through the system
-
Track customer purchasing through a built-in
e-commerce module
We have yet to review this product.
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