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In-Depth Review
Smiles CRM
Global Groupware Solutions
828 Udyog Vihar - V
Gurgaon 122 016, Haryana, India
Telephone:
+91-124-430-9930
Email:
sales@globalgroupware.com
Web:
http://www.globalgroupware.com/
Global Groupware Solutions is focused on CRM solutions. Our forte is a
powerful combination of sound business need understanding and an equally
strong grasp of the cutting edge information technologies we use, to solve
your business automation and e-business needs.
Over the last 7 years we have successfully completed CRM assignments across
industry segments ranging from Marketing, Sales to Customer Services and
have built-up an impressive client base.
Product: Smiles CRM
Current Version:
Category: SaaS Small Business CRM Solution
Sub-Category:
Client Platform:
Server Platform:
Database Platform:
A web enabled Customer Relationship Management software for the
integrated management of the Customer Life Cycle. It automates the
front-office functions of Marketing, Sales, Order Processing,
Delivery/Installations and Service. This product is the leading Indian
offering in the area of CRM and the only one available as an ASP service.
Smiles™ CRM already counts amongst its customers names like Daimler
Chrysler, Genesis PR, ICI Paints, Kendro Laboratories, Thermo Corporation
and Tata Infotech (now part of TCS) in India as well as Teledynamics (a
Toshiba company) in Malaysia.
Built from scratch as a web based application offers you integrated
customer-life-cycle management integrating your marketing, sales, order
fulfillment and customer service departments to give your customer a
consistent relationship enhancing experience at all touch points.
Designed to automate your customer facing business workflows in a simple
user friendly manner is an instant hit with users. Because it collects data
in-process you can be sure that will always give the most recent 360o view
of your customers to all your front-office functions and staff.
For pricing details, please contact the company directly.
We have yet to review this product.
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