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In-Depth Review
SalesBoom CRM
SalesBoom Inc.
1668 Barrington Street, Suite 502
Halifax, NS B3J 2A2
CANADA
Telephone: 902-444-3211
Toll Free: 877-276-7253
Email:
info@salesboom.com
Web:
http://www.salesboom.com/
SalesboomTM is a world leader in on demand Customer Relationship
Management (CRM) and Enterprise Resource Planning software (ERP) business
software solutions for the SMB market. Founded in 2002, by Rami Hamodah,
(President) and Troy Muise (CEO), Salesboom is a private company with
headquarters in Halifax, Nova Scotia, Canada. Salesboom has over 23,000
subscribers, 3000 customers in over 148 countries around the world.
Salesboom on demand platform drives innovation, enables business change, and
enriches customer relations across the enterprise.
Salesboom is a thought leader in CRM and enterprise applications. By
building our software completely from the ground up, Salesboom has created
what has come to be one of the most powerful and dynamic hosted CRM & ERP
solutions available in the market today. Helping our customers succeed is
our passion - and it speaks volumes that the core team of executives and
engineers that were there for the birth of Salesboom.com, continue to be the
heart and soul of the company to this day.
We are a rare breed in our market, practicing the true meaning of
Customer Relationship Management (CRM) within the halls of all our offices.
We take care of our customers, and that's why we have one of the highest
customer retention rates in the industry. We take this very seriously and
with a great deal of pride.
Our customers and partners are the number one insight into what we
deliver. We listen to your suggestions. In fact, more than half of the new
features in Salesboom come directly from constant communication with our
customers and our partners. Without you, we?d be just another CRM provider,
instead of the powerful combination of software tools and thought leadership
that powers thousands of businesses every day.
Salesboom.com has offices in Halifax, NS (Headquarters), Toronto, ON and
Vancouver, BC. Salesboom is currently completely privately funded by its
leadership, and is enjoying growth of over 100% each quarter.
Product:
Current Version: 8.0
Category: SaaS Small Business CRM Solution
Sub-Category:
Client Platform: Web Browser
Server Platform:
Database Platform:
Salesboom Version 8 is packed with new AJAX and RIA features to save
users time, v8 also includes Human Resource Management, Employee Management,
Commissions and Expense Management, unlimited custom tabs and fields and
over 120 new features. Building on our all inclusive Software-as-a-Service
that includes pre-integrated front and back-office software on demand,
Salesboom v8 stretches the boundaries of business computing by delivering an
offering not yet seen in the on demand CRM space. Salesboom v8 will be a no
cost, seamless upgrade for all current Salesboom customers, registered
30-day web trial users.
Much work on v8 also went into upgrading the customization and
Integration capabilities of the on demand platform that powers Salesboom
CRM. "I would be lying if I told you this release was not our biggest
release to date, with v8 we feel we have built the foundation to graduate
Salesboom to new heights." Our partners and customers are ecstatic says Rami
Hamodah, President and Co-founder of Salesboom.
Adding Rich Internet Application (RIA) components as part of the CRM
makes Salesboom more intuitive and time saving for users, which increases
adoption of the CRM. With many new features such as Salesboom Suggest,
Contact and Lead Rolodex, and AJAX Calendar Salesboom users are empowered
with greater control and maneuverability of information while cutting down
on navigation time and page refreshes. "With v8 one of our main goals was to
orient our products to look and feel more like a desktop application,
providing our users with greater fluency of movement and data control",
commented Troy Muise, CEO and Co-founder of Salesboom. Our customers are the
guiding light, and we are proud to fulfill their requests such as Expense
Tracking, HR, Employee Management, Mass Data Management, and enhanced Mail
Merge features that will further simplify our users day.
For pricing details, see:
http://www.salesboom.com/products/editions.html
A fully updated review of this product will be available real soon now!
Strategic Vision
Tactical Execution
Core Capabilities
Total Relationship Management
Looking Forward
The program does a great job with the following:
The program does an acceptable job with the following:
The program needs improvement with the following:
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Company – Financial Condition
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Company – Management Team
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Sales & Marketing Strategy
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Pricing
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Credibility
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Research & Development Strategy
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Software Quality
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System Architecture
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Customization & Adaptability
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Application Integration Capabilities
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Business Process Management
Capabilities
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International Support
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Ease of Use
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Documentation
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Training Support
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Technical Support
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Interaction Capabilities
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Database Synchronization Capabilities
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Implementation Issues
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Account Management
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Contact Management
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Activity Management
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Time Management
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Outlook Integration
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Knowledge Management Capabilities
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Reporting Capabilities
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CRM Analytics
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Word Processing & Office Support
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Marketing Support Capabilities
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Field Sales Support Capabilities
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Call Center Support Capabilities
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Sales Impact
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Sales Management Capabilities
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Partner Management Capabilities
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Customer Support Capabilities
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eBusiness Support Capabilities
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Back Office Integration
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Executive (C-Level) Decision Support
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ASP Support
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Industry Specific Solutions
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Third-Party Product Support
Order In-Depth Review R1277 Price: $97.00
This review covers version 8.0 and is 1xx pages long. This review was
last updated in July 2007. Please note: If this link is inactive it means
that we are about to release a major update of this review. Please check
back again or
send
an email to be added to the waiting list!
Short List:
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