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In-Depth Review
Impel
PK4 Software Technologies Pvt. Ltd.
37, Kempapura, Hebbal, Bangalore
560 024 India
Telephone: +91 80 3008
0000
Fax: +91 80 3008 2006
Email:
Web:
http://www.pk4.in/impeloverview07.html
PK4 Software Technologies Pvt. Ltd. is a Bangalore-based software company
focused on reducing the complexity of software development and deployment.
We believe that delivering good software does not take more labour - it
takes more intelligence. Our combination of processes and patentable
technologies take software development to the next level, truly delivering
on our promise of better software faster.
Product: Impel
Current Version:
Category: SaaS Mid Market CRM Solution
Sub-Category:
Client Platform:
Server Platform:
Database Platform:
Impel helps businesses build profitable and successful customer
relationships. If you are serious about making your customer the center of
your business, then Impel gives you the tools to make that a reality. With
integrated sales, marketing and customer support modules, Impel ensures that
your entire organization has a 360 degree view of customer interactions.
With Impel, you get the configuration capabilities that only the high-end
CRM packages have, at SME price levels. You can accomplish more than half of
what you need, by just configuring Impel, rapidly and very easily and if you
do need customization, then Impel SDK's no-programming environment ensures
that you accomplish that too in record time. All of which goes into giving
you enterprise class CRM features at an incredibly low TCO. If time is money
to you, Impel is the solution for you.
Product Highlights:
Impel gives you a central repository of information that you can access
anytime. It is a browser-based tool that can give you detailed information
about your customers. It also has advanced reporting capabilities to
generate detailed reports in the format of your choice.
Impel comes with a unique customer portal that gives your customers access
to their own information. See customer satisfaction rates increase, while
decreasing your customer service costs. You can target your existing
customers for up-selling and cross-selling opportunities.
With Impel, you can provide online support to your customers. Customers can
raise tickets, get queries answered and access all the required information
by the click of a mouse. They can can track the status of their tickets
online and escalate it to the right authority if required.
For pricing details, please contact the company directly.
We have yet to review this product.
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