PipelineDeals 
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In-Depth Review
Executive Summary
 

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 In-Depth Review

 PipelineDeals


 
 PipelineDeals, LLC
 120 North Church Street, Suite 207
 West Chester, PA 19380

 

Telephone:  866-702-7303
Email:  customercare@pipelinedeals.com
Web:  http://pipelinedeals.com/

 

 

 

 About the Company:

PipelineDeals is about delivering on the promise of providing the minimum necessary software to make a company’s sales process as efficient as possible. We are about Simple CRM for Big Business. Whether you are a big business or aspire to be one, we can help you manage and track your sales pipeline resulting in more closed deals. Our solution is 100% web-based which means you have nothing to download and nothing to update. We take care of storing your data, backing up your data and keeping your data secure.

PipelineDeals is designed by a sales agent for a sales agent. PipelineDeals offers the simplest and most intuitive solution to help businesses get organized around their business’s lifeline of future revenue. Part customer relationship management (CRM) software, part sales tracking, part lead tracking all wrapped into a super simple interface, PipelineDeals provides a real choice in the hosted CRM software market. Sales people are wired to work with other people, not drive software. At PipelineDeals, we understand that businesses today need to spend less time using software and more time on growing their business.

The 80/20 Rule - Thanks Pareto!

We firmly believe that software today is overbuilt. Too many features with too many options, which leaves users frustrated and lost. After using the available options on the market we were convinced we could take the 20% of CRM functionality that 80% of the users actually use and build something better. We have stripped CRM software down to its bare bones, made it simpler and more intuitive, and have been successfully offering another way to sell since 2006.

The last thing to know about PipelineDeals is we value the customer. The owners still answer email, pick up the phone and continue to work with our customers everyday. We pride ourselves on providing our customers with a low stress environment to learn new ways of getting organized and making their business more profitable. Customer service and responsiveness is a core value that we practice everyday here at PipelineDeals.

 

 Product:  PipelineDeals
Current Version:
Category:  SaaS Mid Market CRM Solution
Sub-Category:
Client Platform:
Server Platform:
Database Platform:

 

 About the Product: 

Using the software-as-a-service model, PipelineDeals provides online deal tracking and sales support to sales reps and management personnel worldwide. Key features include:

  • The cleanest and most intuitive user interface for a CRM solution currently on the market.
  • The ability to import contacts and leads from a host of other sources including: Outlook, Salesforce, SugarCRM, Highrise, vCard, or en masse.
  • New contact management functionality that allows you to begin to see relationships between and among contacts.
  • A Drag and Drop calendar that allows customers to easily move appointments.
  • A Homepage that gives sales agents the ability to organize their own page, see the upcoming week's activities in one glance and re-order priorities based on type or priority.
  • The ability to email into PipelineDeals to keep all sales related communications with sales leads in one place.
 Price:

 For pricing details, see:

 

http://pipelinedeals.com/content/pricing

 

 In-Depth Review:

 We have yet to review this product.

 

 

 Strategic Vision

 

 

 Tactical Execution

 

 Technological Foundation

 

 Core Capabilities

 

 Total Customer Life-Cycle Management

 

 

 Total Cost of Ownership

 

 Looking Forward

 

 

 Executive Summary:

 

 The program does a great job with the following:

 

 The program does an acceptable job with the following:

 

 The program needs improvement with the following:

 

  • Company – Financial Condition

  • Company – Management Team

  • Sales & Marketing Strategy

  • Pricing

  • Credibility

  • Research & Development Strategy

  • Software Quality

  • System Architecture

  • Customization & Adaptability

  • Application Integration Capabilities

  • Business Process Management Capabilities

  • International Support

  • Ease of Use

  • Documentation

  • Training Support

  • Technical Support

  • Interaction Capabilities

  • Database Synchronization Capabilities

  • Implementation Issues

  • Account Management

  • Contact Management

  • Activity Management

  • Time Management

  • Outlook Integration

  • Knowledge Management Capabilities

  • Reporting Capabilities

  • CRM Analytics

  • Word Processing & Office Support

  • Marketing Support Capabilities

  • Field Sales Support Capabilities

  • Call Center Support Capabilities

  • Sales Impact

  • Sales Management Capabilities

  • Partner Management Capabilities

  • Customer Support Capabilities

  • eBusiness Support Capabilities

  • Back Office Integration

  • Executive (C-Level) Decision Support

  • ASP Support

  • Industry Specific Solutions

  • Third-Party Product Support


 

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This review was last updated in May 2008 and is xx pages long.

 

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 Short List:

 If you are considering this program, you should also look at these other CRM solutions:

 

   
   
   
   

 

 


   

    Rich's Recommended Web Sites

PipelineDeals Forum

http://forums.pipelinedeals.com/

PipelineDeals Blog

http://www.thinkpipeline.com/blog/


   

    Rich's Recommended Reads

The Giants of Sales by Tom Sant

Introduction to Sales Process Improvement: Gaining More of The Right Customers at Higher Margins and Lower Costs with Lean and Six Sigma by Michael J. Webb

Proactive Selling: Control the Process-Win the Sale by William "Skip" Miller

Systematic Selling: Process Map Portfolio by George A. Smith Jr; Paul H. Selden; Fred Burton

Process Mapping, Process Improvement and Process Management by Dan Madison

Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes by Paul Harmon

Business Process Management: Profiting From Process by Roger Burlton

Sales Process Engineering: A Personal Workshop by Paul H. Selden

The Leaky Funnel: Earn More Customers by Aligning Sales and Marketing to the Way Businesses Buy by Hugh MacFarlane

Success Secrets of the Sales Funnel: The Proven, Scientific Selling Method of Going from "Hello" to the Contract by Ray Leone

Keeping the Funnel Full: The Definitive Authority on Solution Selling by Don Thomson

  Buy these books from Amazon.com

 

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