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In-Depth Review
PipelineDeals
PipelineDeals, LLC
120 North Church Street, Suite 207
West Chester, PA 19380
Telephone: 866-702-7303
Email:
customercare@pipelinedeals.com
Web:
http://pipelinedeals.com/
PipelineDeals is about delivering on the promise of providing the minimum
necessary software to make a company’s sales process as efficient as
possible. We are about Simple CRM for Big Business. Whether you are a big
business or aspire to be one, we can help you manage and track your sales
pipeline resulting in more closed deals. Our solution is 100% web-based
which means you have nothing to download and nothing to update. We take care
of storing your data, backing up your data and keeping your data secure.
PipelineDeals is designed by a sales agent for a sales agent. PipelineDeals
offers the simplest and most intuitive solution to help businesses get
organized around their business’s lifeline of future revenue. Part customer
relationship management (CRM) software, part sales tracking, part lead
tracking all wrapped into a super simple interface, PipelineDeals provides a
real choice in the hosted CRM software market. Sales people are wired to
work with other people, not drive software. At PipelineDeals, we understand
that businesses today need to spend less time using software and more time
on growing their business.
The 80/20 Rule - Thanks Pareto!
We firmly believe that software today is overbuilt. Too many features with
too many options, which leaves users frustrated and lost. After using the
available options on the market we were convinced we could take the 20% of
CRM functionality that 80% of the users actually use and build something
better. We have stripped CRM software down to its bare bones, made it
simpler and more intuitive, and have been successfully offering another way
to sell since 2006.
The last thing to know about PipelineDeals is we value the customer. The
owners still answer email, pick up the phone and continue to work with our
customers everyday. We pride ourselves on providing our customers with a low
stress environment to learn new ways of getting organized and making their
business more profitable. Customer service and responsiveness is a core
value that we practice everyday here at PipelineDeals.
Product: PipelineDeals
Current Version:
Category: SaaS Mid Market CRM Solution
Sub-Category:
Client Platform:
Server Platform:
Database Platform:
Using the software-as-a-service model, PipelineDeals provides online deal
tracking and sales support to sales reps and management personnel worldwide.
Key features include:
- The cleanest and most intuitive user interface for a CRM solution
currently on the market.
- The ability to import contacts and leads from a host of other
sources including: Outlook, Salesforce, SugarCRM, Highrise, vCard, or en
masse.
- New contact management functionality that allows you to begin to see
relationships between and among contacts.
- A Drag and Drop calendar that allows customers to easily move
appointments.
- A Homepage that gives sales agents the ability to organize their own
page, see the upcoming week's activities in one glance and re-order
priorities based on type or priority.
- The ability to email into PipelineDeals to keep all sales related
communications with sales leads in one place.
For pricing details, see:
http://pipelinedeals.com/content/pricing
We have yet to review this product.
Strategic Vision
Tactical Execution
Technological Foundation
Core Capabilities
Total Customer Life-Cycle Management
Total Cost of Ownership
Looking Forward
The program does a great job with the following:
The program does an acceptable job with the following:
The program needs improvement with the following:
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Company – Financial Condition
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Company – Management Team
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Sales & Marketing Strategy
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Pricing
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Credibility
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Research & Development Strategy
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Software Quality
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System Architecture
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Customization & Adaptability
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Application Integration Capabilities
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Business Process Management
Capabilities
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International Support
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Ease of Use
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Documentation
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Training Support
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Technical Support
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Interaction Capabilities
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Database Synchronization Capabilities
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Implementation Issues
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Account Management
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Contact Management
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Activity Management
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Time Management
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Outlook Integration
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Knowledge Management Capabilities
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Reporting Capabilities
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CRM Analytics
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Word Processing & Office Support
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Marketing Support Capabilities
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Field Sales Support Capabilities
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Call Center Support Capabilities
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Sales Impact
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Sales Management Capabilities
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Partner Management Capabilities
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Customer Support Capabilities
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eBusiness Support Capabilities
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Back Office Integration
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Executive (C-Level) Decision Support
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ASP Support
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Industry Specific Solutions
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Third-Party Product Support
Join the Conversation!
To see if this program is the best CRM solution for you just join into
the discussion thread on our CRM Community site. You can ask your questions
and hear what other users of this program have to say there!

Reminder: To post questions to the forum, you must
register first.
Don't worry, it's free!
Order In-Depth Review R1392 Price: $97.00
This review was last updated in May 2008 and is xx pages long.

This review is available for immediate download - once your order is
processed!
Short List:
If you are considering this program, you should also look at these other
CRM solutions:
Rich's Recommended Web Sites
PipelineDeals Forum
PipelineDeals Blog
Rich's Recommended Reads
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