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In-Depth Review
Oprius CRM
Oprius Software Inc.
2504 Government Street, Suite 200
Victoria, BC V8T 4P7
Canada
Telephone: (250) 544-1872
Email:
info@oprius.com
Web:
http://www.oprius.com/
Since its founding in November 2005, the company has been developing it's
Internet-based service, offering a basic version, Foundations, for free
since the middle of 2006. Then, based on customer feedback, that product’s
features evolved into the company’s current offering.
Oprius won the VIATech Emerging
Technology Company of the Year award in 2007 for its innovation and
simplification of often too complicated CRM solutions. Oprius is dedicated
to listening to their customers and developing a solution that is easy to
use while maintaining all the features you need to do your job.
Product: Oprius CRM
Current Version:
Category: SaaS Solopreneur CRM Solution
Sub-Category: Contact Manager
Client Platform: Web Browser
Server Platform:
Database Platform:
Oprius is comprised of 7 modules that work together to provide you with
the most effective and easiest to use sales system available, period.
Contacts
- Automatically stores a record of all Activities you've had with a
Contact.
- Instantly pull up a Contact's information from any screen.
- No limit to the amount of information you can store about your
Contacts.
Relationship Builder
- Build a simple Plan for your leads and customers to make sure no one
slips through the cracks.
- Automatically schedule Emails to be sent or any other type of
Activity to be created.
- Contacts automatically progress through your Plans as each Step is
completed.
Phone
- Use the Phone Assistant to quickly and easily update contact info,
take notes, schedule followups, and send emails all from a single
screen.
- Take the pressure and unknowns about calling away with the built in
and customizable phone scripts.
Email
- Send and receive Emails from any of your Email addresses.
- Send Emails to Groups of Contacts and include a personalized message
to each
- Stores an Email history as part of each Contact's information.
Tasks
- Make a list of all your tasks and check them off as you complete
them.
- View a record of all your pending and completed Tasks.
- Assign and sort your tasks by priority.
Calendar
- Create Appointments and re-arrange your schedule with a simple drag
and drop Calendar.
- Create and view your Appointments and Phone Appointments on the same
Calendar.
- Work with and review your Calendar by day, week or month.
Home
- Plan your whole day's Activities from one screen.
- View recent Emails, upcoming Tasks, Calls and Appointments.
- Quickly jump to any other area of your application.
Oprius is offered in a subscription-only plan, with
on-going usage running $14.99 per month.
I will always find nits to pick, but Oprius
provides a very nice hosted solution for individual sales pros working
alone.
Strategic Vision
The company got their start working with folks in network marketing. I
think they need to give a little more research to understand the
requirements of the typical sales pro working on their own. However, do seem
to be conscientiously working to provide a great system for solo sales pros.
Tactical Execution
I have only been tracking these folks for a few months now. However, they
have met all of their commitments to me and have been thoroughly
professional at all times.
Technological Foundation
The company has yet to reveal any details about their underlying solution
architecture. I will beat on them for more information here and post here
when available.
Core Capabilities
Oprius does a very good job of the core contact management capabilities.
Total Customer Life-Cycle Management
Since they are providing a solution for individual sales people working
alone, Oprius does not even address most of the issues I examine in total
customer life-cycle management. For most of their target customers, they do
provide a reasonable feature set. However, even solo sales pros need to deal
with sales forecasting, if only to assure that they meet their own personal
earning goals! So, I will look for some evolutionary product development in
the coming year.
Total Cost of Ownership
Oprius is one of the most reasonably priced systems that I have reviewed.
Hell, it’s a bargain! Your only expense is the modest monthly fee. There are
no hidden costs to sneak up and bite you.
Looking Forward
Oprius has room to grow. For example, I would like to see them integrate
with Skype and a good fax service. They forget that people still need to
communicate on paper at times. So, at some point, I would look for
integration with Google Docs or OpenOffice.
Overall, Oprius is a targeted team doing some great work. I think they are a
perfectly safe choice for anyone shopping for a solution now and it will be
fun to see what they come up with in the future.
This program is best suited for individual sales pros working alone. The
Oprius drip-marketing capabilities will help you take better care of your
customers and sell more now!
The program does a great job with the following:
- Pricing
- Ease of Use
- Contact Management
- Activity Management
- Time Management
- Sales Impact
The program does an acceptable job with the following:
- Company – Financial Condition
- Company – Management Team
- Credibility
- Customization & Adaptability
- International Support
- Training Support
- Technical Support
- Database Synchronization Capabilities
- Implementation Issues
- SaaS Strategy
The program needs improvement with the following:
- Sales & Marketing Strategy
- Research & Development Strategy
- Software Quality
- System Architecture
- Application Integration Capabilities
- Documentation
- Interaction Capabilities
- Outlook Integration
- Reporting Capabilities
- Word Processing & Office Support
- Third-Party Product Support
Considering the company’s target market, individual independent
sales professionals, the company has no plans to provide the following
capabilities:
- Business Process Management Capabilities
- Account Management
- Knowledge Management Capabilities
- CRM Analytics
- Marketing Support Capabilities
- Field Sales Support Capabilities
- Call Center Support Capabilities
- Sales Management Capabilities
- Partner Management Capabilities
- Customer Support Capabilities
- eBusiness Support Capabilities
- Back Office Integration
- Executive (C-Level) Decision Support
- Industry Specific Solutions
Join the Conversation!
To see if this program is the best CRM solution for you just join into
the discussion thread on our CRM Community site. You can ask your questions
and hear what other users of this program have to say there!
Reminder: To post questions to the forum, you must
register first.
Don't worry, It's free.
Order In-Depth Review R1397 Price: $97.00
This review covers version 1.0 and is 62 pages long. This review was last
updated in April 2008.
This review is available for immediate download - once your order is
processed!
Short List:
If you are considering this program, you should also look at these other
CRM solutions:
Rich's Recommended Web Sites
Jim Cecil's Nurture Marketing site
Nurture Institute
Rich's Recommended Reads
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