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In-Depth Review
EONcrm
EON Applications, Inc.
4095 E. La Palma, Suite F
Anaheim, CA 92807
Telephone: 714-630-9050
Toll Free: 888-311-6471
Fax: 714-630-9051
Email:
Web:
http://www.eoncrm.com/
EON Applications, a wholly owned subsidiary of
Electronic Systems Professionals,
Inc. has been a leader in developing Business Solution Software since
1997 and continues to excel in the areas of customer facing software
solutions.
Through innovation and hard work EON
Applications has helped lead
they way in developing feature rich, affordable software products for the
SMB (small to medium business) market space.
EON Applications products include, EONcrm (Customer Relationship
Management), EONcrm for Sales (Sales Force Automation) and EON Call Center
CTI (Computer Telephone Integration) and
recruitNEXT (recruiting and
staffing software)
EON Applications philosophy is simple, design software that actually
addresses the day to day business process and needs, that companies face
everyday and make that software simple to use. Too often software companies
hit one or the other, EON applications designs its products to deliver on
both counts.
Never standing still, EON Applications is constantly improving, evaluating,
and developing new solutions that provide benefits for our customers.
At EON Applications, we recognize that you, our customers, are our greatest
asset and our continuing goal is to provide the highest level of software
products, customer service and support possible. Because at our core we
understand that our relationships with our customers is the heart of our
business.
Product: EONcrm
Current Version:
Category: SaaS Mid Market CRM Solution
Sub-Category:
Client Platform:
Server Platform:
Database Platform:
Relationships have been the fabric of commerce since business began. And,
all companies have some form of relationship strategy; from the way the
Receptionist answers the phone, to how Sales or Support staff respond to a
customer inquiry. Most companies would agree that a cornerstone of any
successful enterprise is how well it manages its relationships.
Customer Relationship Management software (CRM) brings it together, giving a
company the ability to manage relationships across all of a company's touch
points, Marketing, Sales and Customer Service and Support, providing a
seamless flow of information and interaction with the customer and a greater
collaborative effort for the entire organization.
EONcrm offers a simple, affordable modular design, allowing companies to
build a CRM systems tailored to their needs. Eliminating the need for
expensive, complicated monolithic systems that nobody wants to use.
Starting with the basics of Customer and Contact Management, modules can be
seamlessly added that provide Sales and Lead Management, Marketing, Customer
Service and even Call Center functionality. Each module, in conjunction with
EON's Contact Manager, can be a stand alone system. Or, when combined with
EON's other fully integrated modules, EONcrm can deliver a powerful and
complete Customer Relationship Management System. EON Applications design
philosophy that software needs to be easy to use as well as provide
outstanding performance allows for a rapid implementation time that can take
place in as little as a couple weeks.
EONcrm has eliminated extensive menu commands and employs a simple,
intuitive, customizable "Work Center" design. With this approach EONcrm
achieves a surprisingly simple user interface while still delivering
unsurpassed interdepartmental integration. This ease of use design ensures
that users can quickly get to work using EONcrm.
For pricing details, please contact the company directly.
We have yet to review this product.
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