.
In-Depth Review
IOS/Sales
eCentra.com
Santa Clara, CA
Telephone: 408-426-4679
Email: esales@ecentra.com
Web:
http://www.ecentra.com/DesktopDefault.aspx
eCentra provides application hosting services (ASP) for enterprises. We
specialize in CRM and Portal applications.
Our services help enterprises improve customer management processes and
increase responsiveness with flexible programs. Enterprises considering to
implement CRM can choose to start with a free ASP program and add functions,
training and surpport services as needed.
Please note that eCentra's services are currently available in North America
alone.
Product: IOS/Sales
Current Version:
Category: SaaS Small Business CRM Solution
Sub-Category: Sales Team Automation
Client Platform:
Server Platform:
Database Platform:
IOS/Sales and IOS/Support are designed to meet budget and support needs
of small and mid-market enterprises. The applications are designed to ensure
a shorter cycle, higher close rates and improved customer retention.
eCentra's hosted IOS/Sales solution can help your sales team manage leads
and opportunities, measure and forecast sales related activities,
efficiently track customer communication and automate the sales processes.
The IOS/Support ASP solution can help your support team provide better
customer service with quick response to meet customer's needs.
Leads Management
- Track every lead that contacts your company, whether from marketing
campaigns, opt-in newsletter sign ups or other sources
- Distribute leads to sales professionals according to automated rules
that you define
- Measure which marketing campaigns are the most successful by
reporting on the source of all successful leads
Accounts and Contacts
- Keep track of your customers, partners, and even competitors with
the accounts and contacts section
- The Quick Tools section allows you to import your accounts and
contacts from applications such as MS Outlook
- forecasts and opportunities
- Provides a complete picture of all your current opportunities
- Create forecasts for an allotted time period to understand metrics
such as how company sales revenue is allocated within your sales
organization
Reports
- Includes a variety of pre-set reports, as well as the ability to
create custom reports
- Investigate, collate, and integrate data with your existing
enterprise systems through tools for importing and exporting reports
- easily personalized and configurable
- Easily configure all the fields and forms to include the information
important to your business
- Route all service requests to your service and support personnel in
a way that maximizes your resources
- Produce customized reports on every aspect of the customer service
process
For pricing details, please contact the company directly.
We have yet to review this product.
Have a question about this program?
Then please just email me your question! If the answer is short
& sweet, I will pop you back an answer. If the question requires further
research, I will look into it and post the reply on my blog,
AskRichBohn.com, to share with
others. As always, you can email me at
rich@sellmorenow.com !
Need help searching this site? Try this!
