In-Depth CRM Review

     Business Development Center

BDC Software
27968 La Paz Road, Suite 154
Aliso Viejo, CA 92656

 

About the Company:

BDC Software, developers of automotive CRM software, is a leader in providing information solutions to the Automobile Retail Industry. It's software flagship BDC 2.1 helps dealerships find, develop and manage profitable customer relationships by providing information, decision-making solutions and process services. It empowers dealerships to understand, manage and protect their customer information and assets.

BDC Software works with industry experts such as Wooden Consulting for fixed operations optimization and Dealership Development Solutions for sales, management and tele-skills training. We are committed in giving your dealership the dominant advantage in the market place.

About the Product:

Each module of the BDC 2.1 is designed for each player in the dealership. BDC manager, Service Manager, Service Advisors, Desk Managers, Receptionists, Sales Agents and BDC representatives will all enjoy having the appropriate tools at their finger- tips to produce more revenue than ever before imaged in the dealership. All contained in an easy to use windows interface.

Sales & Service working together

Sales and service departments coming together to work in unison with one another like never before, BDC 2.1 provides a single client profile for both sales and service. Capture all revenue generating opportunities to increase the bottom line of the dealership.

Growth

BDC 2.1 raises the bar for performance and power in small footprint CRM solution. Designed for use in situations where there is no database administrator or IT support, which is very common in automobile retail. BDC 2.1 is powerful enough to support large call center deployments, yet compact enough to run on very modest systems and unlike some enterprise systems, BDC 2.1 does not require an extensive ecosystem of support and maintenance. You will never need to purchase another CRM/BDC solution because of data overload.

Flexibility

Software can be configured in minutes to support a call center, which can support a single dealership or dealer group.

Price:

 For pricing details, please contact the company directly.

Rich's View:

Sorry, we have no plans to review this CRM solution at this time.

CRM solutions for auto dealers is a larger, but narrow vertical market. We have yet to focus on this market, so we cannot make a meaningful recommendation for this program at this time.

Short List:

If you are considering this program, you should also look at these other CRM solutions:

Rich's Recommended Web Sites

 Jim Cecil's Nurture Marketing site

http://www.nurturemarketing.com/

Nurture Institute

http://www.nurtureinstitute.com/

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