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In-Depth Review
B-kin CRM
B-kin Software
Estartetxe, 5 -503
48940 Leioa (Bilbao)
SPAIN
Telephone: +34 94 431 69
56
Fax: +34 94 431 65 42
Email:
info@b-kin.com
Web:
http://www.b-kin.com/EN/
B-kin is a pioneer in offering "Software as a Service" CRM, Project
Management and Content Management solutions to small and medium businesses
in Spanish-speaking markets in Europe and America. For more than 10 years,
B-kin has developed a unique platform to provide online services. Different
communities of users share hardware, software and communication resources
with the maximum degree of privacy for critical business data.
Our customers have had the vision to follow us in the revolution that is
transforming enterprise applications into online Internet-based services. As
we grow and enter new markets, we reach for small and medium businesses
ready to take advantage of the reduction in cost and risk now possible in
enterprise software, thus empowering them to compete with the best tools at
a very affordable price.
Our partners bring to our online services their knowledge of SME business
processes, developing a powerful combination benefiting the final user. New
business opportunities are created for our partners as they no longer
require expertise in software systems beyond opening an Internet browser.
Product: B-kin CRM
Current Version:
Category: SaaS Small Business CRM Solution
Sub-Category:
Client Platform: Web Browser
Server Platform:
Database Platform:
After the great success of the B-kin CRM Spanish website, with thousands
of users already making the most out of this customer management tool, the
B-kin website (www.b-kin.com) is now available in English.
B-kin has been growing over the years, gaining experience and adapting its
services in the ever fast growing software online environment. The constant
increase in the number of B-kin users all over the world shows that the CRM
software is a valuable help in efficiently managing customers.
My first CRM has been the motto used by B-kin aimed at the thousands of
users who have registered in www.b-kin.com which enables them to enjoy the
different features of the software online that manages their customers. In
order to enjoy the CRM application, all that is required is a web browser
with an Internet connection. It is as simple as that!
B-kin started with an idea to develop an online web based customer
management application. This has proven to be very successful. The
development team did not hesitate in increasing its resources, features and
language availability to make the CRM software a complete working tool. As
from now, customers will be able to use the application in both Spanish and
English to manage their customers using the language that they prefer.
In the last couple of months, many new features have been implemented to
benefit our users. One of the most important upgrades is the opening of a
new data processing center in the United States which joins the already
existing one in Europe. These centers offer B-kin customers quicker access
to the applications, as well as making backup copies thus increasing
confidentiality and improving the security of the data.
The CRM software is upgraded regularly without the need to install anything
on the customers' machine, which means that upgrades and add-ons are
immediately available. One of the examples is the future release of the
B-kin CRM Mobile portal which will offers web access to users using mobile
devices such as PDA or Smartphone.
With B-kin CRM you will be able to:
- Create, modify/edit maintain and delete leads, contacts and
opportunities.
- Transform leads into accounts as soon as the relationship evolves,
including the creation of related correspondents, contacts and
opportunities.
Plan tasks and activities for open accounts.
- Monitor and pursue opportunities and quotes for the customer’s
approval.
- Plan sales activities and assign tasks to do, whilst monitoring the
evolution of the opportunities.
- Manage and view all documents, files and discussion groups
associated to the elements within CRM.
- Configure a hierarchy of products and services offered.
- Contacts and customer data importation.
- Export data to Microsoft Excel.
- Carry out simple and advanced searches on elements within CRM.
- Personalize and extend the information associated to each element
within CRM to your own requirements.
- Import lists of candidates from CSV files in order to add to your
listings of leads, from Excel, Outlook, Access, or other automatic
applications.
For pricing details, please contact the company directly.
We have yet to review this product.
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