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In-Depth Review
SAP® Business One
SAP America Inc.
3999 West Chester Pike
Newtown Square, PA 19073
Telephone: 610-661-1000
Toll Free: 888-727-1993
Email:
Web:
http://www.sap.com/usa/smallbusiness/solutions/overview/index.epx
SAP Americas is a subsidiary of SAP AG, the world's largest
inter-enterprise software company and the third-largest software supplier
overall. SAP Americas's corporate headquarters is located in Newtown Square,
PA, a suburb of Philadelphia. Our officers and executives lead a team of
professionals dedicated to delivering high-level customer support and
services.
Founded in 1972, SAP is the recognized leader in providing collaborative
business solutions for all types of industries in every major market. The
company, headquartered in Walldorf, Germany, employs more than 32,000 people
in more than 50 countries.
Experience, Knowledge, and Technology for Maximizing Business
SAP has leveraged our extensive experience to deliver mySAP Business
Suite, the definitive family of business solutions for today's economy.
These solutions are open and flexible, supporting databases, applications,
operating systems, and hardware from almost every major vendor. What's more,
mySAP Business Suite allows employees, customers, and business partners to
work together successfully -- anywhere, anytime.
By deploying the best technology, services, and development resources, SAP
has delivered a business platform that unlocks valuable information
resources, improves supply chain efficiencies, and builds strong customer
relationships. And through the Global Solution Center, SAP Americas
identifies customer needs and develops solutions to meet these needs.
SAP is listed on several exchanges, including the Frankfurt Stock Exchange
and the New York Stock Exchange, under the symbol "SAP."
For more details, see:
http://www.sap.com/usa/index.epx
Product: SAP® Business One
Current Version:
Category: Best On-Premise Mid Market CRM Solution
Sub-Category:
Client Platform:
Server Platform:
Database Platform:
SAP has designed SAP Business One, a business management software
application, specifically for small and midsize businesses. Used by over
10,000 customers today, it's an affordable, easy-to-use way to manage
critical business functions across sales, distribution, and financials – all
in a single integrated software system. With SAP Business One, you can
instantaneously access critical data that provides a complete and
up-to-the-minute view of your business – so you can respond to customers
faster and grow your business more profitably.
SAP Business One helps you bring sales, financial management, banking,
purchasing, manufacturing, inventory management, and customer relationship
management all under one flexible, responsive system.
Get a complete view of your business with a single, accurate source for all
critical, up-to-the-minute business data. Give your business users instant
access to the information they need to run the business. SAP Business One
can help you:
- Expand your business and customer base with Web-based CRM and
e-commerce capabilities. A complete customer view across sales,
distribution, and financials helps you uncover new ways to serve your
customers faster and better.
- Take proactive control of your business through automatic alerts,
workflows, and response to key business events and customer needs. Get
out of the reactive, time-consuming "fire drills."
- Streamline your operations by seamlessly integrating key business
processes such as sales, purchasing, inventory, and financials together
– out-of-the-box, eliminating redundant data entries and errors.
- Adaptable to your changing needs with easy-to-use customization
tools to tailor SAP Business One to fit your specific business needs and
individual user preferences.
- Implement a solution you can count on with SAP. SAP Business One is
offered by SAP, the world's leader in business software solutions, and
delivered by a global network of certified partners that provide local
customer service and support.
Customer Relationship Management (CRM)
- Sales opportunity management – Manage the entire
sales process through different sales stages. Track sales opportunities
and activities, analyze their outcome, and forecast revenue potential.
You can monitor and analyze sales opportunities using dashboards and
sales reports.
- Web CRM – Give your sales team secure access to
customer data over the Web wherever they are. Provide a Web-based
interface to your customers so they can log inquiries and check order
status – all in real-time.
- Microsoft Outlook integration – Import customer
data from SAP Business One into your Microsoft Outlook contacts list.
Activities and tasks entered into your calendar in SAP Business One can
be synchronized with your schedule in Microsoft Outlook.
- Customer service and support – Allow your customer
service and support team to administer customer warranty, service
contracts, manage service calls, and track all customer interaction
activities.
- Business partner management – Manage master data
for your resellers and channel partners to track sales leads and
opportunities, including profiles, contact summaries, account balances,
and sales pipeline analyses.
For pricing details, please contact the company directly.
We have yet to review this product.
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