In-Depth CRM Review

  On Demand CRM

Digiprise, Inc.
685 West Maude Avenue
Sunnyvale, CA 94085

 

About the Company:

Digiprise, Inc. provides a CRM/ERM solution for small to mid-size services companies. Digiprise On-Demand Service Management solution integrates a company's pre-sales & post sales service delivery process. Digiprise solution focuses on customer management increasing customer retention & satisfaction. Being a hosted solution, customers benefit by having a Low Total Cost of Ownership (TCO) with customizability, extensibility built into the product. Our unique pay-as-you-go model allows customers to pay little to no upfront fees and only pay a monthly fee based on number of users.

History

Founded in 2001 by industry veterans in the Enterprise applications & hosted applications industry with a vision to provide a customer focused CRM solution that not only automates the Sales processes but also helps with Employee & Customer Management. Digiprise is the first company to provide an integrated CRM & ERM solution to provide a unified customer view across the Enterprise.

Digiprise, Inc. provides a CRM/ERM solution for small to mid-size services companies. Digiprise On-Demand Service Management solution integrates a company's pre-sales & post sales service delivery process. Digiprise solution focuses on customer management increasing customer retention & satisfaction. Being a Software as a Service (SaaS), customers benefit by having a Low Total Cost of Ownership (TCO) with customizability, extensibility built into the product. Our unique pay-as-you-go model allows customers to pay little to no upfront fees and only pay a monthly fee based on number of users.

About the Product:

Digiprise On-Demand Service Management comprises of an integrated suite of functionality that integrates traditional front office & back office functionality.

Our solution is built on a .NET web services architecture that is scalable, fast and secure.

Some of the key features of our solution include:

• Embedded Analytics / BI for predictability and measuring performance.
• Customizability of the application.
• Custom Reporting using our Custom Report Wizard.Importing data using .csv / Excel formats.
• Customizable Work Flow Engine.
• Configurable Executive Dashboards for Real Time Analytics.
• Event Notification/Messaging.
• Synchronization with Outlook / PDA 

Price:

For pricing details, please contact the company directly.

Rich's View:

Sorry, we have no plans to review this CRM solution at this time.

We do track these enterprise CRM solutions to get a sense of the issues that are important to the world's largest corporations. However, we make no attempt to critically evaluate and compare these solutions.

Short List:

We do not make any recommendations in the enterprise CRM space.

You may want to contact one of the following Independent IT Research Firms for their evaluation of these solutions:

Aberdeen Group, Inc.

http://www.aberdeen.com/

Forrester Research, Inc.

http://www.forrester.com/rb/research

Gartner Group, Inc.

http://www.gartner.com/it/products/research/asset_129491_2395.jsp

Yankee Group Research, Inc.

http://www.yankeegroup.com/home.do

Rich's Recommended Web Sites

Bob Scott's Consulting Insights

Consulting Insights, an electronic newsletter issued twice a month, provides a compelling combination of insight about the accounting software and consulting business, and wit, from Robert W. Scott, editor of Accounting Technology, and a widely respected observer of the business!

http://www.webcpa.com/global/e-newsletters.html

http://www.webcpa.com/eletter/profile/7/

Jim Cecil's Nurture Marketing site

http://www.nurturemarketing.com/

Nurture Institute

http://www.nurtureinstitute.com/

Rich's Recommended Reading List