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In-Depth Review
StayinFRont CRM
StayinFront, Inc.
107 Little Falls Road
Fairfield, NJ 07004-2105
Telephone: 973-461-4800
Fax: 973-461-4801
Toll Free: 800-422-4520
Email:
sales@stayinfront.com
Web:
http://www.stayinfront.com/
StayinFront, Inc. is a leading global
provider of enterprise-wide customer relationship management (CRM)
applications, decision support tools, data services, sample inventory
management solutions and eBusiness systems. StayinFront offers rapidly
configured and implemented solutions and services to manage and integrate
all points of customer interaction including sales, marketing and customer
support.
StayinFront has been
chosen globally as a strategic CRM partner by many of the world’s top life
sciences, consumer goods and business companies and StayinFront solutions
have been implemented in over twenty countries in twelve languages.
StayinFront’s core
underlying belief is that change is constant, no two companies do things
exactly the same way and that it is in change that competitive advantages
are defined. StayinFront’s flexible product architecture, object-oriented
data modeling and range of deployment options provide an “exact fit”
solution to help drive business processes, better manage the administrative
functions of the system and lower ongoing costs of ownership.
Each implementation is
delivered using the StayinFront Quality System, ensuring that all GMP (Good
Manufacturing Practice) and GAMP 4 (Good Automated Manufacturing Practice
Guide for Validation of Automated Systems, ISPE, 2001) standards covering
the entire CRM development lifecycle are met.
StayinFront also offers a
range of support services including, StayinFront Data Quality Services, to
improve, standardize, augment and further leverage the informational assets
contained in proprietary databases.
Over the years,
StayinFront, which is part of Redi-Direct Marketing,Inc., has increasingly
gained popularity among pharmaceutical and other life sciences companies.
These organizations use StayinFront applications to manage different aspects
of their operations, such as compliance and regulatory workflow, tracking of
sample drugs and updating customer profiles and information.
Redi-Direct Marketing,
Inc. is a leading supplier of integrated sales and marketing support
solutions. Through its operating subsidiaries, Redi-Mail Direct Marketing,
StayinFront, Inc. and United Sport Apparel the company offers a wide array
of direct marketing, database management, fulfillment and customer
relationship management services and support. Founded in 1990, the privately
held company with annual sales in excess of $50 million, has over 650 full
time employees and occupies more than 250,000 square feet of office and
production space in New Jersey, Illinois, New Zealand, Australia, Singapore,
Belgium, Ireland and the United Kingdom.
Product: StainFront CRM
Current Version: 9.3
Category: On-Premise Medium Enterprise CRM
Solution
Sub-Category: Vertical Solution -
Pharmaceutical
Client Platform:
Server Platform:
Database Platform:
StayinFront CRM is a Customer Relationship
Management (CRM) application designed to provide a single CRM platform that
can manage and integrate all points of customer interaction including sales,
marketing and customer support.
The unique StayinFront
CRM technology and product design principles utilized in StayinFront CRM
allows an exact fit CRM system to be configured quickly and easily without
costly and unnecessary programming code.
The system can be seamlessly delivered
through multiple channels simultaneously; across a network, via the web or
through a remote, disconnected field force, giving maximum flexibility to a
company as technology and business needs change.
StayinFront CRM provides solutions and
services across multiple industries, addressing the needs of business teams
across the entire enterprise including sales, marketing and customer
support.
-
Life Sciences
-
Consumer Goods
-
Business
Benefits of StayinFront CRM
-
Meet your exact business
requirements
-
A coordinated approach to customer
management
-
Creates corporate memory through
periods of change
-
Timely compliance with business
processes
-
Improves visibility of critical
information for management
-
Enhances communication across teams
-
Proactive alerts to changing
customer situations
-
Improved customer segmentation
StayinFront CRM delivers core CRM
functionality with the ability to extend across your enterprise with a
series of add-in modules:
-
Key Account Management
-
Marketing Center
-
Contact Center
-
Knowledge Management
-
Opportunity Management
StayinFront is a true partner. We help
provide a solid roadmap to help companies achieve their business goals.
For pricing details, please contact the company directly.
We have no plans to review this product at this time.
Short List:
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