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In-Depth Review
OneBiz
Smart Online, Inc.
2530 Meridian Parkway, Second Floor
Durham, North Carolina 27713
Telephone: 919-765-5000
Fax: 919-765-5020
Email:
corporate@smartonline.com
Web:
www.smartonline.com
Smart Online (SOLN - OTC) develops and markets Internet-delivered
Software-as-a-Service (SaaS) applications and data resources to start and
grow small businesses with one to one hundred employees. Our solutions are
designed to automate and streamline business processes, reduce operating
costs and improve internal controls. We believe OneBiz Platform should also
be attractive to larger companies with up to 500 employees whose existing
systems require integration, automation, and streamlined business processes.
Smart Online products and services are sold primarily through private label
syndication on Fortune 2000 corporate web sites, including JPMorgan Chase,
BusinessWeek magazine, Union Bank of California, Fast Company and Inc.
magazines, and through OEM distribution deals with Dell and Gateway
Computers. Smart Online’s business solutions are also available directly to
business owners at www.smartonline.com.
Incorporated in Delaware in 1993, Smart Online pioneered the market for
small business software applications. Since inception, we have distributed
over two million copies of CD-ROM based products through direct sales,
distributors and other means. Since 2000, our products have been primarily
offered through an Internet-based platform.
Product: OneBiz
Current Version:
Category: SaaS Small Business CRM Solution
Sub-Category:
Client Platform: Web Browser
Server Platform:
Database Platform:
OneBiz is a comprehensive platform built on secure proprietary technology
that manages and delivers web-native products and services in a unified
environment.
OneBiz is an open platform architecture utilizing J2EE standards with the
struts application framework. This platform uses Web Services, Business
Process Workflow, and service interoperability concepts to aggregate and
deliver web-native applications. The platform integrates e-commerce services
that can be customized to a specific business model.
OneBiz’s core consists of the business services that provide common platform
functionality like e-commerce, authentication, and session management. A
distinct profile is created for every company using the OneBiz wizard when
users signup and register. The profile will continually update itself based
on operations performed and information requested by each company as it uses
OneBiz. OneBiz is a modular methodology, which allows various components to
be assembled for rapid new application development and enhancement.
Data exchange to and from each product or functional component will be
handled seamlessly by the OneBiz integration platform. In addition, multiple
users will be able to collaborate on the same function, application or
document providing maximized workflow efficiencies. Finally, in the future
users will be able to work offline on various applications and later upload
their work to OneBiz for synchronization. OneBiz’s Business Process Engine
and the corresponding best business practices processes and workflows will
help by automating business process flows, and allowing business
applications to communicate and intelligently share information.
Smart Online's easy-to-use, comprehensive SFA/CRM application is now
included as part of the subscription to Smart Online's suite of applications
which includes Human Resource Management, Accounting, Calendar, Contacts,
and many more tools for the small businesses that want to easily and
securely manage their money, customers, and employees.
Smart Online's SFA/CRM application gives customers the capability to manage
their prospects and customers while working on their other applications for
finance and human resources. Smart Online delivers to its customers all
their business applications using a Web browser, eliminating the cost and
difficulties of traditional software.
Smart Online plans to integrate the SFA/CRM application into the Websites of
our private label syndication partners later this year. The Company has
already integrated those features of the existing SFA/CRM application that
it believes are most useful to small businesses, and has focused on making
the application easier to use. The new SFA/CRM application includes the
following features and functionality:
- 360 degree Account View and Dashboards
- Importing from Spreadsheets, ACT!, Goldmine, MS Outlook, and
Salesforce.com
- Contact Champion Relationship Management
- Universal Notes History
- Customer Service and Task Management
- Opportunity, Activity, and Goal Management
- Sales and Customers Auto-letters
- Sales and Customers Analytics and Reporting
- Sales Process Automation
For pricing details, see:
http://smallbusiness.smartonline.com/special_offer.php
We have yet to review this product.
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