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In-Depth Review
SageCRM.com
Sage Software Inc.
8800 North Gainey Center Drive, Suite 200
Scottsdale, Arizona 85258 USA
Telephone: 480-368-3700
Fax: 480-368-3799
Toll Free: 888-855-5222
Email:
Web:
http://www.sagecrmsolutions.com/products/sagecrmdotcom
Sage Software began not as one company, but as the efforts of many
entrepreneurs who built their successful products and businesses with a
sincere focus on their customers. Today, our company represents the
culmination of that combined entrepreneurial spirit, drive, and vision.
For more than 30 years, companies that have joined the Sage Software family
have assisted small and medium-sized businesses with a wide range of
business management applications and services. With roots reaching back to
the 1970s, our company has grown and developed to meet the evolving needs of
our customers through a combination of internal product development and
acquisition.
Currently we support more than 2.4 million customers in the U.S. and Canada.
Our sole focus is to provide business management software and services to
small and medium-sized businesses (SMBs). Our applications cover a full
range of business requirements including accounting, customer relationship
management, contact management, human resources, warehouse management,
specialized industry needs, among many others. To address our customers'
needs, we market our applications in two customer-focused divisions: Small
Business and Mid-Market.
Our parent company, London-based The Sage Group, plc., reaches a global
client base that numbers 4.7 million SMB customers worldwide. It serves
these businesses through more than 8,000 employees in operations in North
America, the UK, France, Germany, Portugal, Spain, Switzerland, South
Africa, Australia, and various countries in Asia.
See also:
http://www.sagesoftware.com/index.cfm
http://www.sage.com/
Product: SageCRM.com
Current Version: 6.0
Category: SaaS Mid Market CRM Solution
Sub-Category:
Client Platform: Web Browser
Server Platform:
Database Platform:
SageCRM.com is an easy-to-use on demand CRM solution that provides
enterprise-wide access to vital customer information — anytime, anywhere —
so you can manage your business with an integrated approach to field sales,
inside sales, customer care, and marketing.
Why On Demand CRM?
SageCRM.com is designed for businesses seeking a low-cost, low-risk
hosted CRM option. A fixed monthly price delivers everything: the hosted CRM
application, support, training, backups and updates. SageCRM.com also offers
the flexibility to migrate to an on-site CRM software system as your
business needs evolve.
On Demand Sales
Improve sales performance with sales automation tools that help sales
professionals find and retrieve vital information quickly and easily. The
SageCRM.com hosted CRM solution provides a snapshot of the sales cycle from
first contact to final sale, allowing sales teams to effectively analyze and
manage the sales pipeline.
On Demand Marketing
Manage and track every element of your campaigns with SageCRM.com. View
activities, objectives, leads generated, and lead follow-up, and drill down
to specific activities within a campaign. This user-friendly hosted CRM
solution provides you an in-depth view of your campaigns and enables you to
eliminate the guesswork and put your company’s marketing resources to their
best use.
On Demand Customer Care
With the SageCRM.com on demand CRM solution, you can resolve customer
issues efficiently by providing customer service professionals with
user-friendly tools to access relevant customer data including purchases,
call and escalation histories, interactions, e-mail, and documents sent and
received.
Mobile Solutions
The benefits of real-time access to your hosted CRM solution are numerous
and can have a positive impact on your business performance and profits.
Placing customer information at the fingertips of mobile professionals
ensures they always have the most up-to-date information.
Application Integration
Integration between SageCRM.com and back-office accounting and financial
applications provides organizations with a complete view of all customer
interactions for making more insightful business decisions.
Outlook Integration
Microsoft Outlook runs within the framework of your SageCRM.com solution
and has complete, two-way synchronization with Outlook contacts, calendar
(appointments), and tasks, in addition to full-featured e-mail integration.
For pricing details, please contact the company
directly.
A fully updated review of this product will be available real soon now!
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